1. Insurers
  2. Trupanion US Pet Insurance Reviews

Trupanion Pet Insurance provides “medical insurance for the life of your pet” with any veterinarian in the United States, Canada, and Puerto Rico.

Trupanion features Vet Direct Pay, which pays claims directly to participating providers in as little as five minutes. This benefit prevents you from having to fill out extensive claim paperwork or wait to be reimbursed.

Pet Insurance Policy Coverage


A Trupanion Pet Insurance policy also pays 90% of eligible costs without caps or limits. They also do not automatically increase rates as your pet ages.

Some companies may drop coverage when a certain number of claims are filed, but Trupanion has no limits on claims. Additionally, their coverage does not discriminate based on age and has a standard waiting period at enrollment of only 30 days.

A unique feature of Trupanion’s policies is a lifetime per-condition deductible. Rather than a single deductible for a year that covers all eligible issues, you pay one deductible for a given condition over the life of your pet. This feature can be especially beneficial for pets who develop chronic medical conditions.

Coverage from Trupanion focuses on the unexpected, so wellness/preventative care, spaying/neutering and pre-existing conditions are not covered. The unexpected, however, is covered at 90%.

Deductibles & Enrollment

Trupanion has a wide range of deductibles to choose from, including the option not to have a deductible at all. This means a pet owner can choose from hundreds of price options to pick what works best for their budget. 

The Trupanion pet insurance policy allows you to enroll your pet from birth for true lifelong coverage.

 

Learn more about Trupanion's pet insurance options, read thousands of Trupanion reviews and get a quote so you can make an informed choice about your pet insurance provider.

Visit US website
Get a quote
Leave a review

Average customer rating

9.5 Out of 10
60 Days 1 Year Lifetime
Rating 9.6 9.6 9.5
Count 1387 11596 30742

Trupanion US Pet Insurance Reviews

1
 Out of 10

Bullshit

Insurer: Trupanion US Pet Insurance Reviews
Posted: 01/07/2021
By:
Melanie
Elder

I was told, that my First Claim, would take two to three months. It took 5 to 6 , for Cystitis. I read online that is "normal" for a Male Kit Cat, to have. Bubs, specifically.

Read more | Leave a comment
0
Did you find this review helpful?
Injury/illness
Claim Amount
Breed

American Domestic

Age of Pet
1 - 8
1
 Out of 10

If you pet is breaths, it is a "pre-existing condition"

Insurer: Trupanion US Pet Insurance Reviews
Posted: 01/05/2021
By:
Patricia
Lai

I had pets best insurance with my dog when she was 8 weeks -- because it was a little company who took a long time to pay claims, I switched to Trupanion, based on a recommendation.

I well understood the wait period for both accidents (5 days) and...

Read more | Leave a comment
1
Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Airedale Terrier

Age of Pet
1 - 8
10
 Out of 10
Recommended

Would you please run health insurance for humans?

Insurer: Trupanion US Pet Insurance Reviews
Posted: 01/05/2021
By:
Marj
Plumb

I'm 62 and have never in my life experienced a company as excellent as Trupanion. My dog has a disease that will be with him for life and is rather expensive. My vet bills Trupanion directly, they pay usually the same day, have never questioned a bill...

Read more | Leave a comment
0
Did you find this review helpful?
Injury/illness
Claim Amount
Breed

Labrador Retriever (Yellow)

Age of Pet
1 - 8
Monthly Cost

Monthly cost varies due to multiple factors including: your pet's breed, age at enrollment and gender and the chosen deductible and the cost of veterinary care in your area.

Monthly premiums do not automatically increase just because your pet has a birthday or just because you file a claim. Premium changes over time are due to changes in the average cost of care for pets similar to yours based on claims made and inflation.

 

Coverage

90% of eligible expenses are covered with all Trupanion policies (after deductible).

All plans cover:

  • Hereditary conditions (i.e. hip dysplasia, diabetes, etc.)
  • Congenital conditions (i.e. heart disease, cataracts, liver disease, etc.)
  • Unidentified conditions (i.e. vomiting/diarrhea, cough, change in weight, etc.)

Additional riders offer coverage for:

  • Recovery and Complementary Care (acupuncture, chiropractic, physical therapy, etc.)
  • Pet Owner Assistance (boarding costs if you are hospitalized, advertising a lost pet, etc.)

Plans do not cover:

  • Exam fees
  • Wellness, elective and cosmetic care
  • Taxes
  • Pre-existing conditions
Payout Limits

Trupanion offers unlimited lifetime coverage without payout limits or caps.

 

Deductible

Offers a flexible deductible from $0 - $1000, to fit any budget and can be raised or lowered at any time.

A lifetime, per condition deductible means that once the deductible is met for a condition your policy begins paying out at 90% for anything related to that condition for the rest of your pet's life. *Trupanion say:"This is great for chronic conditions that can span the entirety of a pets life such as allergies or cancer".

Thinking of insuring your pet?

Get Quotes & Compare

 

Age Limits

The Trupanion policy allows you to enroll your pet from birth until their 14th birthday.

Once enrolled, pets stay insured regardless of age and coverage will not change.

 

Waiting Period

There is a 5-day waiting period for accidents and 30 day waiting period for illnesses.

No additional waiting periods for hip dysplasia, only the standard 30 days.

 

Exclusions

Examination fees and pre-existing conditions are not covered. 

Wellness, preventative, elective, or cosmetic care are not covered. 

Sales tax (where applicable).

 

Established in 2000, Trupanion’s staff is made up of veterinarians, vet techs and pet owners. The company provides 24/7 customer care.

Trupanion is a certified member of the North American Pet Health Insurance Association since 2007.  As a NAPHIA member, Trupanion shares information, supports animal welfare organizations and works with federal and state regulators.

The Trupanion pet insurance policy offers a straightforward plan that covers 90% of the cost incurred due to any accident or illness, as long as it isn’t related to a pre-existing condition. Other features include;

  • No per incident or lifetime caps.
  • 24/7 customer service and support. Including holidays.
  • The industry-first ability to pay veterinarians directly and electronically, which means you don't have to wait for reimbursement. 

With the most flexible pricing options and unlimited payouts on new injuries and illnesses, Trupanion is there to help you give your pet the best. Trupanion's superior customer service and nearly $1 billion paid out in claims make it one of the best choices on the market.

Visit US website