5
out of 5
POSTED: | BY: Cindy B
I’ve had Trupanion for both of my dogs…
I’ve had Trupanion for both of my dogs since they were 9weeks old for my breeder purchased pup & a year and a half old for my rescue pup. They are both now 11 1/2. I couldn’t be happier with this pet insurance. My claims have always been reimbursed at 90% after deductibles and uncovered expenses have been taken into consideration until just recently.In this recent claim that wasn’t fully covered, I was able to use Trupanion’s appeal process for that claim and it was reviewed and completed within a day. It’s the first time in 11 1/2 yrs that I needed to appeal a claim, which says something about the value of this insurance. After submitting my appeal form, explanation and backup from my dogs Veterinarian , Trupanion covered my claim and are now paying me the difference from the original reimbursement. This pet insurance has been a GOD send and it is so easy to communicate and process a claim or an appeal if needed. I do everything online and through email from the original claim and now , to the appeal. it’s really so easy to do with Trupanion and the reimbursement can’t be beat. I have just sent a referral link for Trupanion Pet Insurance to my daughter who recently got her own rescue pup and I hope she sees and enjoys the value of this insurance as I have. Thank you Trupanion.
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