Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.

Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

8.3 Out of 10
60 Days 1 Year Lifetime
Rating 5.8 6.3 8.3
Count 12 66 322

Pets Plus Us

1
Out of 10
Insurer: Pets Plus Us
Posted: 03/19/2020
By:
Mike Scott

Had to have a toe removed as our vet thought a toe nail injury could become cancerous. No pre-existing condition listed on our policy other than a skin problem under his chin. Somehow they felt the two were connected. Customer service was beyond slow.

Injury/illness
Claim Amount
Breed

Golden Retriever

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Plus Us
Posted: 03/10/2020
By:
Matthew De Sanctis

The worst customer service and false coverage. 

On a 6 week trial that had an option to be extended on the same plan. 

My pup had to have emergency surgery and I had been at ease knowing I had $7500 in coverage to cover it. Went to submit the claim...

Injury/illness
Claim Amount
Breed

Weimaraner

Age of Pet
10
Out of 10
Insurer: Pets Plus Us
Posted: 03/05/2020
By:
Natalie

Mailed an accumulative amount of receipts that they claim they didn’t get, apparently their is a 6 month window in which you can claim. Rates increased as u used the insurance....go with a company that is more transparent...all they want is your money

Injury/illness
Claim Amount
Breed

French Bulldog

Age of Pet
Under a year
1
Out of 10
Insurer: Pets Plus Us
Posted: 03/03/2020
By:
Lynn Scott

The only exclusion on our policy was a mild skin allergy under our dog's chin. It was listed as the only exclusion on the policy. Two years into the policy he broke a nail on his left hind foot, something he had done prior to the policy, but it was not...

Injury/illness
Claim Amount
Breed

Golden Retriever

Age of Pet
1 - 8
Monthly Cost

$19 - $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan. 

Deductible

$100 - $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. 

As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!