Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.

Average customer rating

8.7 Out of 10
60 Days 1 Year Lifetime
Rating 6.5 7.2 8.7
Count 8 59 271

Pets Plus Us

9
Out of 10
Recommended
Insurer: Pets Plus Us
Posted: 06/21/2019
By:
gail unger

I can't say enough good things about this company. It's great value for the money. Staff has always been helpful. There have been no hesitations sending out reimbursements. I am very satisfied with Pets+Us.

Injury/illness
Claim Amount
Breed

Shih Tzu

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Plus Us
Posted: 06/20/2019
By:
Rebecca

You didn’t receive a payment and threatened to send my mom to collections. Then three months after she cancelled, you threatened to send her to collections again!!! Worst company out there!! Whatever you do don’t choose pets plus us when deciding on a pet...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Plus Us
Posted: 06/11/2019
By:
Sheryl

We were very apprehensive purchasing pet insurance but we’ve already had to use it 3 x with our 14-month-old lab and each experience was great! What we were told was covered in the beginning was with no small print brining any surprises.

Injury/illness
Claim Amount
Breed

Labrador Retriever

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Plus Us
Posted: 06/04/2019
By:
Mike Moon

In February I put in a claim. I got a claim number. Since then the company has gone dark and responded to none of my emails (I'd call but I don't trust them, so I want stuff in writing).

Injury/illness
Claim Amount
Breed

Labrador Retriever

Age of Pet
1 - 8
Monthly Cost

$19 - $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan. 

Deductible

$100 - $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. 

As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!