By pet parents, for pet parents.
Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.
The customer service rep I spoke to was uninformed and disinterested in looking further to answer my question. I called at 4:30 P.M. Maybe it was just about quitting time and he was tired.
Mixed Breed
Pets Plus Us customer service has always been polite, professional and compassionate. Their response to submitted claims has been very quick, usually within a week, and money is deposited directly into my bank account. The claim form is straightforward...
German Shepherd
We had over $5,000 in claims and had to wait nearly 2 months to be paid back (assuming the transfers show up in the next day or 2). Why the delay? I received email after email saying I had missing information. I would call day after day asking what...
Gastritis/vomiting
Rottweiler
Absolutely the WORST customer service I have ever encountered. Paid reliably and when I finally have a claim, this company falls short and keeps denying my claim under the presumption 2 different Veterinarians lied on my dogs medical records when stating...
Gastritis/vomiting
Australian Shepherd
$19 - $89, depending on your chosen plan.
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.
$100 - $700 age-based annual deductible.
Pet must be at least 7 weeks old to enroll.
Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.
Pre-existing conditions are not covered.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!
© Pet Insurance Review 2018