Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 8.2 9.0 9.0
Count 16 118 240

Pets Plus Us

5
Out of 10
Insurer: Pets Plus Us
Posted: 11/15/2018
By:
Travis Munroe

We had over $5,000 in claims and had to wait nearly 2 months to be paid back (assuming the transfers show up in the next day or 2). Why the delay? I received email after email saying I had missing information. I would call day after day asking what...

Injury/illness

Gastritis/vomiting

Claim Amount
Over $1000
Breed

Rottweiler

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Plus Us
Posted: 11/13/2018
By:
Allisha Fisher

Absolutely the WORST customer service I have ever encountered. Paid reliably and when I finally have a claim, this company falls short and keeps denying my claim under the presumption 2 different Veterinarians lied on my dogs medical records when stating...

Injury/illness

Gastritis/vomiting

Giardia infection
Claim Amount
$100 - $500
Breed

Australian Shepherd

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Plus Us
Posted: 11/10/2018
By:
Christine Zylstra

As a Labrador Retriever breeder I know 'home-time' adjustments are stressful on pups - and that these curious 'toddlers' are eager to put everything and anything into their mouths! I want to send them home with the best start possible, and Pets Plus Us is...

Injury/illness
Claim Amount
Under $100
Breed

Labrador Retriever

Age of Pet
Under a year
8
Out of 10
Recommended
Insurer: Pets Plus Us
Posted: 11/10/2018
By:
S

I've had a pretty good experience so far. The reimbursements are relatively quick and simple, and I really like that alternative therapies are covered.
The only reason I'm not giving a 10 out of 10 is that my dog needed a surgery to prevent him from bloat...

Injury/illness
Claim Amount
Under $100
Breed

Collie

Age of Pet
1 - 8
Monthly Cost

$19 - $89, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30%.

The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan. 

Deductible

$100 - $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Waiting Period

Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership. 

As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!