Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 5.8 9.3 9.2
Count 31 1710 6489

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 08/02/2013
By:
Linda J.

After leaving the Vet field after 10 years, I needed to buy insurance for my pets. I chose Pet's Best as my insurance carrier for my Pets in 2007 over all other providers.. I have been extremely satisfied with their timely response to any claims made...

Injury/illness

Eye problem

Gastritis/vomiting

Enteritis/diarrhea

Renal (kidney)

undiagnosed major illness
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 08/02/2013
By:
maureen

Great company--quick and fair payment. Covers alot

Injury/illness
various over the past 5 years
Claim Amount
$100 - $500
Breed

Samoyed

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 07/30/2013
By:
Cynthia E.

Had a question regarding a claim and the customer care person was able to assist me to my complete and utter satisfaction. She was so nice and personally checked to make sure my recent claim came through. I've been so happy with Pets Best I even added a...

Injury/illness
Claim Amount
$100 - $500
Breed

Poodle (toy)

Age of Pet
1 - 8
9
Out of 10
Insurer: Pets Best
Posted: 07/29/2013
By:
C. Sook

Pets Best is always pleasant and offers the most courteous answers to questions. They also have an incredibly caring attitude with any contact I've ever had with customer service. Their customer service is #1 and their policy pays my claims too!

Injury/illness
foreign body
Claim Amount
$500 - $1000
Breed

Labrador Retriever

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.