Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.5 9.2
Count 194 2186 5927

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 08/17/2010
By:
Karin

I have had the remarkably unfortunate occurrence of having two dogs diagnosed with bone cancer in the last year. Not only did Pets Best never once question a claim, but they promptly sent my reimbursement checks within a week, and actually called to...

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Greyhound

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/16/2010
By:
L. Kanieski

We insured our three dogs with Pets Best in January, 2010.When our precious Muffin suddenly developed pancreatitis followed by secondary hepatitis in June 2010, we were so relieved that Pets Best paid 80% of claims after the deductible. The claims were...

Injury/illness
pancreatitis/ secondary hepatitis
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 08/16/2010
By:
Mike B.

My beautiful English Bulldog rblew her ACL about 10 days ago. The surgery thus far has resulted in nearly 5k of expenses. Pets Best paid exactly what they owed - nearly $3,800 in five business days. I was expecting a per insurance company to try to avoid...

Injury/illness
ACL
Claim Amount
Over $1000
Breed

English Bulldog

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 08/14/2010
By:
Laurie DeRespiris

I have a 2 yr old Shitzu/Yorkie mix male dog who means the world to me so choosing the right insurance plan is very important to me and Pets Best had a great plan and when I filed a claim the reimbursement check was here before I knew it. I suggest the...

Injury/illness
Spider Bite
Claim Amount
$500 - $1000
Breed

Yorkshire Terrier

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.