Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.1 9.5 9.2
Count 128 2178 5704

Pets Best

4
Out of 10
Insurer: Pets Best
Posted: 02/15/2007
By:
MV

As mentioned before, their website states that claims are normally settled within 5 days. Mine took 2 months to find out I was getting nothing but $50. They claimed my dogs tumor was pre-existing. I e-mailed and called many times to check up on my...

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10
Insurer: Pets Best
Posted: 02/01/2007
By:
Vicky "Dog Walks 'N More, LLC"

Pets Best is easy to contact. They answer their phones first time around. They've settled the majority of my claims within 2 weeks. My dog is 13 and is seeing the Vet more often lately. Very satisfied with company.

Injury/illness
Claim Amount
Breed
Age of Pet
8
Out of 10
Insurer: Pets Best
Posted: 01/24/2007
By:
P R

After dealing with VPI for several years, and never being paid anything close to what was claimed, I have found Pets Best to be a refreshing alternative to the other companies. While it may have taken me a week or two to get reimbursed, VPI always took 2...

Injury/illness
Claim Amount
Breed
Age of Pet
2
Out of 10
Insurer: Pets Best
Posted: 11/21/2006
By:
RC

In January one of my cats became severely ill. We did everything we could, and for the first time ever we had money in the bank. In the end we had to euthanize her. It was terrifying to think that we could have wiped out all our funds to cure her, then...

Injury/illness
Claim Amount
Breed
Age of Pet
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.