Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 5.8 9.4 9.2
Count 32 1846 6009

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 12/11/2011
By:
Leslie Murphy

Pets Best has been a life saver! The premiums are reasonable, the forms are easy to submit online, the payment reimbursements are timely, and the staff is friendly and helpful. I confidently recommend them to all pet owners.

Injury/illness
Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
1 - 8
5
Out of 10
Insurer: Pets Best
Posted: 12/10/2011
By:
Rhonda Shapiro

I have been with your insurance company for about 7 years. I am astonished that conditions that arise with canine aging are tagged under general headings not covered by your insurance and denied.

Injury/illness
arthritis
Claim Amount
$500 - $1000
Breed

Bouvier Des Flandres

Age of Pet
Over 8 years
1
Out of 10
Insurer: Pets Best
Posted: 12/10/2011
By:
Michelle

I have had Pets Best since 2008. They were indeed very responsive intially to my claims. I have had four dogs on the insurance. Currently I have three dogs. One of my dogs in the last 2 years has required extensive medical help on his back and his rear...

Injury/illness
Gracilis contracture
Claim Amount
$100 - $500
Breed

German Shepherd

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 12/08/2011
By:
Colleen

Pets Best insured my 14 and 15 year old cats, when no one else would. The older one slowly declined. He had heart, kidney problems and diabetes. An autopsy revealed cancer was the root cause. He passed away at age 18 1/2. I had countless claims over...

Injury/illness

Cancer

Renal (kidney)

Claim Amount
Over $1000
Breed

Bengal

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.