Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.2 9.5 9.2
Count 122 2157 5703

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 11/22/2011
By:
Sally Brecht

My experience with Pets Best is fantastic. I tell everyone I can how much a pet needs insurance these days given the cost of vet care and the great service provided by Pets Best (it far, far, far exceeds that of VPI). It is by far, the best investment I...

Injury/illness
TEMPORARY paralysis
Claim Amount
Over $1000
Breed

German Shepherd

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 11/22/2011
By:
marsha silverstein

I have a 3 year old Westie that seems to always get herself in trouble and Pets Best has been there. At 6 mos old she swollen 3 copper pennies and had to be kept over night in the hospital. The bills were unbelievable but Pets Best was right there.
This...

Injury/illness
emergencies
Claim Amount
Over $1000
Breed

West Highland Terrier

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 11/21/2011
By:
Melinda

When I call with a question, the CS staff are always friendly, patient, and knowledgeable. I appreciate the Superior customer service!

Injury/illness
cut on paw
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 11/21/2011
By:
FRANK B

MY DOG WAS ATTACKED BY A PIT BULL AND I SENT IN THE CLAIMS, AND PET BEST INSURANCE WAS VERY PROMPT TO MAKE PAYMENTS, AND BEST OF ALL THEY REALLY TAKE THEIR TIME EXPLAINING THE BENFITS THAT I HAVE, I WOULD RECOMMEND THEM TO ANYONE, TO MY FRIENDS, THIS IS...

Injury/illness
PIT BULL ATTACK-UNPROVOKED
Claim Amount
$500 - $1000
Breed

German Shepherd

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.