Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.4 9.4 9.1
Count 320 1814 5068

Pets Best

10
Out of 10
Insurer: Pets Best
Posted: 05/08/2013
By:
Deborah Wood

I have a 13-year-old dog whose recent blood work showed liver problems. I took him in for an ultrasound and fine needle asperant. Pets Best covered MORE than I expected! Two years ago the same dog also had an abscess that required treatment and tests....

Injury/illness
liver
Claim Amount
$500 - $1000
Breed

Papillon

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 05/04/2013
By:
Kathryn Ramos

The policy declaration is short, concise, and easy to understand. The claims filing process is a breeze. I was impressed by how quickly our claim was processed, within 3 days of faxing the vet's invoice! And how much of the total bill was covered. More...

Injury/illness
orthopedic
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 05/03/2013
By:
Sarah

Our dog is a complete lemon - a wonderful, cuddly lemon, but a lemon all the same. When she was a puppy we realized that health issues would be Charlie's constant companion and, after her irritable bowel disease diagnosis, we started shopping for pet...

Injury/illness

Ear Problem

Eye problem

Skin problem

Enteritis/diarrhea

Bladder

ACL Replacement
Claim Amount
Over $1000
Breed

Rottweiler

Age of Pet
1 - 8
1
Out of 10
Insurer: Pets Best
Posted: 04/22/2013
By:
Esther Bailliet

Company denied claims because they applied to each of them an individual deductible ...since one was for an intestinal infection and the other for a conjunctivitis...it meant that I was made to pay again and again for each condition and only a chronic...

Injury/illness

Eye problem

Enteritis/diarrhea

under $500
Claim Amount
$100 - $500
Breed

Pug

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.