Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.5 9.1
Count 303 1977 5264

Pets Best

1
Out of 10
Insurer: Pets Best
Posted: 06/01/2015
By:
Linda

I paid premiums for my dog for a decade (over $6000). Then when he had cancer the max benefit wasn't even close to the amount he procedure cost. We wound up having to let my dog go. For the next pet we are going to put the monthly premiums into an...

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

German Shepherd

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 05/31/2015
By:
Becky

The claims are easy to submit on line. Every time a submit a claim, the reimbursement is in my bank account within days.

Injury/illness

Ear Problem

Claim Amount
$100 - $500
Breed

Bloodhound

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 05/30/2015
By:
Jennifer Kluge

Thanks, Best!!!! Was thinking we would never utilize this policy, but it has come in handy. Wish Baily wouldn't have the issues he has (not serious), but thankful we took this policy out on him.

Injury/illness

Ear Problem

Claim Amount
Under $100
Breed

Bernese Mountain Dog

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.