Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 8.7 9.3 9.1
Count 72 1184 4389

Pets Best

6
Out of 10
Insurer: Pets Best
Posted: 03/08/2011
By:
Jessica

I chose Pets Best based on all the great reviews here. I checked out their website, and I liked that they seemed to cover more things than their competitors -- especially when it came to wellness and dental -- and do the 80/20 reimbursement vs the...

Injury/illness

Skin problem

Claim Amount
$500 - $1000
Breed

American Shorthair

Age of Pet
1 - 8
10
Out of 10
Insurer: Pets Best
Posted: 03/05/2011
By:
Patricia Janovsky

We opened a policy for our cat Cleo when she was about 16 yrs old. In March 2010 when she was 17 she developed some problems...impacted feces, kidney disease. She was treated, we filed a claim and received our claim settlement soon after. Her illnesses...

Injury/illness

Renal (kidney)

heart
Claim Amount
$100 - $500
Breed

American Shorthair

Age of Pet
Over 8 years
10
Out of 10
Insurer: Pets Best
Posted: 03/03/2011
By:
Vivian L Blazic

I can't tell you how happy I am that we took out a Pets Best Plan. In the past 2 months alone, I have had to pay out over $7,000.00 for our pet, Toby. I would spend another, just because he is a joy to have around. And Pets Best, as usual, has handled...

Injury/illness

Ear Problem

in addition, two crushed discs
Claim Amount
$500 - $1000
Breed

American Cocker Spaniel

Age of Pet
Over 8 years
9
Out of 10
Insurer: Pets Best
Posted: 03/01/2011
By:
Erin Hershey

I've had Pets Best insurance for about 3 years now and with an active dog, we've had about a claim per year. Each has been resolved quickly and easily (their website is great). The one time I did have questions, the customer service person I spoke with...

Injury/illness
Foot injury
Claim Amount
$100 - $500
Breed

German Shorthaired Pointer

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.