Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 9.4 9.4 9.1
Count 352 1817 5068

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 05/04/2019
By:
Cameron A

Fantastic service and very fair. Claims are settled very quickly.

Injury/illness
Claim Amount
Breed

Pug

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 05/04/2019
By:
Jenny C

The process for submitting a claim is very easy. I do wish they could be evaluated faster, however I do appreciate the update emails explain delays rather than not hearing anything at all. My experience with Pets Best has been very good to date.

Injury/illness
Claim Amount
Breed

Mixed Breed (55 - 90 lbs)

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 05/04/2019
By:
Daniel B

This was my first claim and it was a flawless experience and the payment was fast. Thank you

Injury/illness
Claim Amount
Breed

Golden Retriever

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 05/04/2019
By:
Kit Yee F

There was a delay in processing my claim, but I appreciate the email sent acknowledging the delay.

Injury/illness
Claim Amount
Breed

Pomeranian

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.