Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.2 6.8 9.1
Count 37 238 6706

Pets Best Pet Insurance Reviews

10
Out of 10
Recommended
Posted: 01/05/2021
By:
Tamiko
Shimizu

First time using Pet's Best and it could not have been any easier! I took pictures of the bills on my phone and filed the claim online and received my checks exactly 3 weeks later!
This puts my mind at ease since Zoey has been having digestive issues...

Injury/illness
Claim Amount
Breed

Golden Retriever

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 01/02/2021
By:
Kim
Windrow

My dog had some serious health issues during the last six months resulting in some large claims. Although the time to process the claims was a bit long, all of the claims were paid without question. Sadly, we lost her at the beginning of December and...

Injury/illness
Claim Amount
Breed

Shih Tzu

Age of Pet
1 - 8
5
Out of 10
Posted: 01/01/2021
By:
Debbie
Stricklin

While it's very simple to file a claim, it's not that simple to get customer service. I know there is a delay because of the pandemic, but seriously, I've waited more than 30 minutes to try and talk to someone. And once the claim has been submitted...

Injury/illness
Claim Amount
Breed

Domestic Short Hair

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.