Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 6.7 8.7 9.1
Count 47 742 6591

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/11/2020
By:
Melanie Whitefoot

I originally was a customer of VPI/Nationwide Pet Insurance due to a large discount offered via my place of employment. However, due to various difficulties (claims always denied, limited coverage options for senior pets, and too many exclusion policies)...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 08/05/2020
By:
Jennifer Harris

I just got this plan within the last month and I already submitted a wellness claim for my puppy and was paid quicker than expected. Adding the wellness as a puppy definitely worth it and pays for itself. And you have coverage if anything bad happens(pray...

Injury/illness
Claim Amount
Breed

Shih Tzu

Age of Pet
Under a year
10
Out of 10
Insurer: Pets Best
Posted: 08/01/2020
By:
AJ Childress

I hate leaving poor reviews but I want others to know the issue we have faced with our rescue. Our claim was denied because they didn’t have enough medical history. We explained that our 3 year old Mastiff was a rescue and we don’t have any history...

Injury/illness
Claim Amount
Breed

Mastiff

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.