Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.4 8.1 9.1
Count 36 471 6640

Pets Best

3
Out of 10
Insurer: Pets Best
Posted: 10/09/2020
By:
Mom of big

When I initi8ally started with Pet's Best back in 2014 with my first dog, they were wonderful. 2nd dog, not so wonderful :( Got to the point, at 6 years old,, they wanted nearly $2000 for $5000 in coverage. With my pups at 1 year old the price was...

Injury/illness
Claim Amount
Breed

Leonberger

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/08/2020
By:
Joyce

I am grateful for Pets Best efficiency, great website, easy to file a claim - Pets Best is truly the best.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/07/2020
By:
Tara

I started researching pet insurance companies after my dog had her front leg amputated. Pet's Best was friendly and answered all my questions about the different types of policies and they didn't need any prior records to sign my dog up. When I had to...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
8
Out of 10
Recommended
Insurer: Pets Best
Posted: 10/06/2020
By:
Mal W

This is an amendment to my previous review.

My pet was ill and had an expensive surgery and Pets Best closed the claim after a month with no notification or documentation. I had been unable to contact anyone at Customer Service for days. 
Finally, I...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.