Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 on TrustPilot and is recommended by veterinarians across the U.S.

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 8.8 9.2 9.0
Count 128 945 4094

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 12/05/2018
By:
Daniel matcho

Very satisfied overall with the claims experience!!!

Injury/illness
First check up/ shots
Claim Amount
Under $100
Breed

German Shepherd

Age of Pet
Under a year
1
Out of 10
Insurer: Pets Best
Posted: 12/02/2018
By:
Michelle

Took my dog to the vet on November 17 and I'm still waiting for remebusmement. So far I'm not impressed with this insurance company and I'm seriously considering canceling the insurance.

Injury/illness
Claim Amount
Under $100
Breed

Yorkshire Terrier

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 12/01/2018
By:
Margaret Adduce

I originally purchased this after reviewing many companies for my one cat who is sort of the Runt of the Litter. He developed a disease called megacolon and has had several afterhrs overnight ER visits for this condition. He is on long term meds and food....

Injury/illness
I have filed multiple claims from the large ER visits above to fast ear visits for yeast issues. All quick and paid by pol terms
Claim Amount
Over $1000
Breed

American Bobtail

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 11/30/2018
By:
Sylvia Spinelli

Pet Best is the " best ". I have been dealing with them since Lucky Max was 8weeks old. He's going to be 5 years by next month. Never once did they (Pet Best) disappoint me. They really process your claim very fast.
Thanks.

Injury/illness
valley fever
Claim Amount
$100 - $500
Breed

Irish Setter

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.