Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.0 Out of 10
60 Days 1 Year Lifetime
Rating 5.7 6.4 9.0
Count 47 289 6832

Pets Best Pet Insurance Reviews

4
Out of 10
Posted: 06/07/2021
By:
Mimzi
Foreman

Before my dog had a severe accident I would have given Pets Best a 10 for everything. They always paid my claims timely and without issue. But, 8 weeks ago my dog fractured her vertebrae and suffered short term neurological weakness. I filed the claim...

Injury/illness
Claim Amount
Breed

Labrador Retriever (Yellow)

Age of Pet
Under a year
1
Out of 10
Posted: 06/07/2021
By:
Charity
Harding

The policy I purchased says it has 90% Reimbursement for all:

Accidents, Illnesses, Cancer, Hereditary Conditions, Surgeries
Emergency Care
Take-Home Prescriptions
Accident & Illness Exam Fees

The first claim I submitted was for a...

Injury/illness
Claim Amount
Breed

Jack Russell Terrier

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 06/03/2021
By:
Jayne
Zabala

This insurance has been the best decision I have made for my miniature schnauzer, Cooper. He has always been very healthy, but this year just didn't seem quite right. Turns out he had pancreatitis which resulted in diabetes. Best Pets Insurance has...

Injury/illness
Claim Amount
Breed

Miniature Schnauzer

Age of Pet
Over 8 years
10
Out of 10
Recommended
Posted: 06/02/2021
By:
Sherry
Whitaker

Pet's Best has been wonderful to work with. They process my claims quickly, and if it is taking a little longer than normal (pandemic related, or course), they always email me and let me know. Coco and I will stick with them!

Injury/illness
Claim Amount
Breed

Poodle Mix

Age of Pet
1 - 8
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.