Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 6.2 9.2 9.2
Count 18 1421 6502

Pets Best

1
Out of 10
Insurer: Pets Best
Posted: 04/04/2020
By:
Michael Nemeth

DO NOT BUY THIS INSURANCE! Given my experience, I have to say this is probably the worst insurance agency I've ever dealt with in my life. I have open complains with the BBB and CA Department of Insurance against them, and I'm contemplating litigation...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/03/2020
By:
Becky Havens

We had a scare with our puppy who had eaten something and got a blockage. The bet needed bloodwork, x-rays, and a day of observation. Knowing I had Pets Best gave me some comfort. Filing my claim was quick and easy and reimbursement came in a timely...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 04/01/2020
By:
Lisa Farmer

I have never had bad experience. Claims are easy and paid in a very timely manner . Pets Best was recommended To me by a friend, and I would highly recommend them to others

Injury/illness
Claim Amount
Breed

Devon Rex

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Pets Best
Posted: 03/31/2020
By:
Stephanie Jensen

I have been with Pets Best since 2005 or 2006. My sweet girl (dog) turns 16 this week. She has had a lot of health issues since 2008. Pets Best has never, in all that time and hundreds of claims, never been difficult to work with. Quite the opposite...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.