Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.

Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 7.3 8.5 9.1
Count 45 640 6626

Pets Best

10
Out of 10
Recommended
Insurer: Pets Best
Posted: 09/25/2020
By:
Carolyn Tomiuk

The staff is caring about each pet and their people.
The importance and love they show is genuine.
They answer you without delay and their claims are prompt.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
1
Out of 10
Insurer: Pets Best
Posted: 09/24/2020
By:
Blake Pool

Claims process took way too long only to get denied for a pre-existing condition. My dog has never had a pre existing condition and the vet has even stated so, yet they have done nothing to pay the claim. Waste of money

Injury/illness
Claim Amount
Breed

Black And Tan Coonhound

Age of Pet
1 - 8
6
Out of 10
Insurer: Pets Best
Posted: 09/24/2020
By:
Kirk McLaughlin

How do you deny a rabies shot for not being done by a vet when I submitted the proof it was done by a vet? And now no one will answer the phone or emails. Need to step up your game if you want me to refer your company. Contact me please.

Injury/illness
Claim Amount
Breed

Beagle

Age of Pet
Under a year
Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. 

Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).

Two optional Wellness plans to cover routine care. 

24/7 Pet Helpline, powered by whiskerDocs is included on all policies. 

The pay-out amount is based on your actual vet bill. 

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. 

Unlimited lifetime limits.

Deductible

$50 - $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. 

Pets Best does not restrict coverage or availability for older pets.

Waiting Period

Waiting periods are based on the effective date, usually the day after enrolling: 

14 days for illness claims 

3 days for accident claims 

0 days for routine care

Exclusions

Pre-existing conditions are not covered. 

Elective and preventive procedures are not covered. 

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. 
 
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.