Petplan has 40 years of global experience in offering care, support and value to pet owners with its comprehensive, fully customizable plan. It supports partner shelters, rescues and humane societies through the Petplan Fund.

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.5 9.2
Count 70 589 4442

Petplan USA

10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/10/2019
By:
Nina Snyder

The only time I have had to use my insurance I was helped and led though all the steps by one of your reps in a breeze. Having need to change my policy this month I was treated by your rep, Sarah, with the utmost courtesy... the best I have ever gotten...

Injury/illness
Claim Amount
$100 - $500
Breed

Dachshund

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/10/2019
By:
Robert Polk

We are getting ready to have surgery for our dog Callie to remove a benign skin tumor on her left leg. Today I had the pleasure to speak with a wonderful and caring pet "Happiness Manager" at Pet Plan's Customer Service. Her name was Janice Memory. She...

Injury/illness

Skin problem

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/10/2019
By:
Katie Gibbs

We got PetPlan initially through the Oregon Humane Society when we adopted our 6 year old mutt, Rex. We have been pretty happy with it. It covered a major GI issue with him. Then the rates AND deductible went up at the same time. We considered getting rid...

Injury/illness
TPLO surgery
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/10/2019
By:
Lloyd

Very help with c;aim information, very compassionate and understanding, Great demeanor.

Injury/illness

Cancer

Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
Monthly Cost

Depends on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible.

The complete sick visit, including the exam fees, are covered. The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada, including ER and specialty hospitals.

Comprehensive non-routine dental coverage for oral disease and injuries, including periodontal disease, extractions, and advanced treatments such as root canal therapy are covered as standard in the policy with no dental condition limits. 

Alternative, holistic and homeopathic therapies are covered as standard on every policy at no extra cost, including acupuncture, physical therapy and hydrotherapy.

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits for policies with a $15,000 or greater annual limit. 

Covered for Life® guarantee – Petplan will never terminate your policy based on your claims history or just because your pet is sick.

No Claims Credit: For each consecutive 12-month policy period that a pet has been insured by Petplan and has gone without a paid claim, a credit shall be awarded to the customer at renewal.

Behavioral treatments, including anxiety disorders such as travel and separation anxiety, noise phobia, and house soiling, are covered for policies with an annual limit of $15,000 or more.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $250 to $1,000.

Per condition deductibles from $250 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits for enrollments apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident and injury coverage begins after a 5-day policy waiting period. Illness coverage begins after a 15-day waiting period.

Hip dysplasia – standard illness waiting period applies.

Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).*

*Healthy knee exam must be done in the first 30 days after the inception of the policy in order for the 6 month cruciate exclusionary period to be waived.

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  

Preventive and routine care expenses are not covered.

 

Petplan has over 40 years of global experience in offering care, support and value to pet parents with its comprehensive and completely customizable insurance plan. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.