Petplan has 40 years of global experience in offering care, support and value to pet owners with its comprehensive, fully customizable plan. It supports partner shelters, rescues and humane societies through the Petplan Fund.

Average customer rating

9.2 Out of 10
60 Days 1 Year Lifetime
Rating 9.5 9.5 9.2
Count 70 589 4442

Petplan USA

10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/14/2019
By:
Hans Riehemann

Pet Plan employee Kane Daly was very helpful in explaining how to handle a difficult situation involving my ill dogs care. He took the time and patience to explain things to me and was understanding.

Injury/illness

Eye problem

Diabetes
Claim Amount
Over $1000
Breed

Doberman

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/13/2019
By:
AUDREY MOORE

As an employee of The AKC (American Kennel Club), who provides Pet Health insurance plans, I can get an employee discount for their plan. However, after doing research on top pet plans AND the coverage/deductibles/prices , I chose to go with PetPlan for...

Injury/illness
Stroke & bad Seizure
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Over 8 years
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/11/2019
By:
Linda Mango

I spoke with Janice Memory today about my dog’s insurance. Due to circumstances beyond my control I needed to change my policy to seek a lower payment. Janice showed me how to get the same coverage I have now by increasing my deductible.

I was very...

Injury/illness

Skin problem

Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Insurer: Petplan USA
Posted: 01/11/2019
By:
Latayna Sikes

I called to discuss my policy renewal premium. Stacey was very helpful and patient during the call. She answered all of my questions and made the necessary changes to my account. I could not ask for better customer service. She went above and beyond...

Injury/illness
Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
1 - 8
Monthly Cost

Depends on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible.

The complete sick visit, including the exam fees, are covered. The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada, including ER and specialty hospitals.

Comprehensive non-routine dental coverage for oral disease and injuries, including periodontal disease, extractions, and advanced treatments such as root canal therapy are covered as standard in the policy with no dental condition limits. 

Alternative, holistic and homeopathic therapies are covered as standard on every policy at no extra cost, including acupuncture, physical therapy and hydrotherapy.

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits for policies with a $15,000 or greater annual limit. 

Covered for Life® guarantee – Petplan will never terminate your policy based on your claims history or just because your pet is sick.

No Claims Credit: For each consecutive 12-month policy period that a pet has been insured by Petplan and has gone without a paid claim, a credit shall be awarded to the customer at renewal.

Behavioral treatments, including anxiety disorders such as travel and separation anxiety, noise phobia, and house soiling, are covered for policies with an annual limit of $15,000 or more.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $250 to $1,000.

Per condition deductibles from $250 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits for enrollments apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident and injury coverage begins after a 5-day policy waiting period. Illness coverage begins after a 15-day waiting period.

Hip dysplasia – standard illness waiting period applies.

Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).*

*Healthy knee exam must be done in the first 30 days after the inception of the policy in order for the 6 month cruciate exclusionary period to be waived.

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  

Preventive and routine care expenses are not covered.

 

Petplan has over 40 years of global experience in offering care, support and value to pet parents with its comprehensive and completely customizable insurance plan. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.