Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Learn more about Petplan Canada's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

 

Average customer rating

9.1 Out of 10
60 Days 1 Year Lifetime
Rating 4.7 8.2 9.1
Count 7 71 3816

Petplan Canada

10
Out of 10
Insurer: Petplan Canada
Posted: 09/24/2007
By:
Danny

I was nervous buying Pet Insurance for my boy Puma, but after my experience this past month, and the quickness of receiving a check (before 30 days), the great communication from head of claims (yes!) was unbelievable. I tell everyone at the dog park in...

Injury/illness
Claim Amount
Breed
Age of Pet
9
Out of 10
Insurer: Petplan Canada
Posted: 09/08/2007
By:
Michele

Before I heard about pet insurance I had to put our family dog to sleep. Now with our new puppy, we were given free 6 weeks of insurance from our local SPCA & Petplan & chose to continue with a plan that was right for our budget with the help of a...

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10
Insurer: Petplan Canada
Posted: 09/03/2007
By:
Kasey

Although I had only been a Pet Plan member for one night, I received the BEST customer service in those 24 hours than I had ever received from my other pet insurance plan. You see, I had accidentally paid for TWO plans online for my one dog Xena instead...

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10
Insurer: Petplan Canada
Posted: 08/10/2007
By:
Ed

It was so easy to setup a policy on the website! If you have any questions, use the contact us link on the website and within hours you get a reply! Awesome customer service. Everytime I call I can speak to a rep within minutes, hold times are non...

Injury/illness
Claim Amount
Breed
Age of Pet
Monthly Cost

$16 - $60, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible. 

Non-routine exam fees, including at ER and Specialists, are covered.

The pay-out amount is based on your actual vet bill.

Use your current veterinarian or any veterinarian in the US or Canada.

Payout Limits

Annual limits range from $2,500 to unlimited depending on your chosen plan.

No per condition limits.

No limits or exclusions for hereditary or chronic conditions.

Deductible

Annual deductible from $100 to $2,500.

Per condition deductibles from $100 to $2,500 also available.

Age Limits

Pet must be at least 6 weeks old to enroll. 

No upper age limits apply.

Waiting Period

Coverage goes into effect at 12:10am the day after activation. Accident claims are valid after a 5-day policy waiting period. A policy waiting period of 15 days applies for illness claims. 

Hip dysplasia – standard illness waiting period applies.
Cruciate, patella, and soft tissue disorders of the knee – six (6) month exclusionary period (waivable by Petplan if a healthy knee exam by your veterinarian during the policy period – call Petplan 24/7 for details).

Exclusions

Pre-existing conditions are not covered.  Curable pre-existing conditions may be coverable after an exclusionary period – call Petplan directly 24/7 to learn more.  Preventive care expenses are not covered.

Alternative therapies such as acupuncture, physical therapy, hydrotherapy, and holistic care are covered as standard in every plan.  No additional fees.

Non-routine exam fee coverage, including specialists, and non-routine dental coverage including periodontal disease, are covered as standard in the policy. 

Coverage is available for boarding kennel fees, advertising and reward costs for lost pets, vacation cancellation and death benefits.

Petplan is a leading pet health insurance provider in the United States and Canada the preferred provider of pet insurance for the American Animal Hospital Association and AARP members. For nearly 15 years, Petplan has set the gold standard for pet health insurance coverage as the first pet health insurance provider to offer a “Covered for Life” option and cover pets of any age without broad exclusions for hereditary and chronic conditions. 

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others. 

Petplan supports partner shelters, rescues and humane societies across the U.S. in addition to funding humane veterinary research into hereditary, congenital and other chronic conditions through the Petplan Fund.