PetFirst | Pet Insurance Review

7.8

out of 10

1418 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 9.8
  • 9.5
  • 7.8
  • Count
  • 6
  • 82
  • 1418
PetFirst Pet Insurance is committed to providing cost-effective pet insurance plans for dogs and cats of any age and breed.  PetFirst’s pet insurance plan is one of the most comprehensive on the market, and is available in all 50 states. Learn more about PetFirst’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 10

POSTED: | BY: Dinah Mirson

MISREPRESENTATIVE / POOR FAITH

Very disappointed in PetFirst. They denied coverage on our pet citing 'regulatory restraints.' We adopted a rescue cat, got free coverage through the shelter, then paid for continued coverage. They cited cat had a 'preexisting' condition, and denied coverage. Total loophole. Same cat, same policy, same everything. They had a different excuse each time I called to follow-up on the claim.
1

out of 10

POSTED: | BY: CO

Terrible

Look all insurances, it's a scam. They make their money by denying claims. This insurance is garbage and worthless. Don't bother wasting money on it.
1

out of 10

POSTED: | BY: Janelle

Impossible Request

I filed a claim for my Gorby on 10/18 and 10/25 and it took until Dec 6 to have word on that claim, only to be told I was being denied due to lack of response for all available medical records. I sent in everything that they requested and don't understand how I'm suppose to find information that the shelter didn't give because they themselves didn't have. Even my vet faxed the file he created for her since her first visit. Does my cat or dog have to lose a limb for perfirst to live up to their claims?

Monthly Cost

$16 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10% – 30% after your deductible.

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limits of $1,000, $2,000, $5,000, $10,000, or $20,000 depending on your chosen plan.

No lifetime limits apply.

Deductible

$50 – $500 per incident.

Age Limits

Pet must be at least 8 weeks old to enroll.

No upper age limits apply.

Waiting Period

Coverage begins 1 day after date listed on policy for accidents. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

Hereditary, chronic and congenital conditions are covered.

Optional Routine Care package can be added for an additional fee, and includes coverage for annual exams, vaccines, flea and tick prevention, microchipping and behavior training.

PetFirst Pet Insurance is committed to providing cost-effective pet insurance plans for dogs and cats of any age and breed. Since 2004, PetFirst has enabled pet owners to effectively plan ahead for the expenses of providing veterinary care for their four-legged friends. PetFirst’s pet insurance plan is one of the most comprehensive on the market, and with varying annual benefit options, there is a plan to suit every pet and budget. PetFirst’s Pet Insurance is available in all 50 states and coverage includes hereditary, congenital and chronic conditions.

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