PetFirst | Pet Insurance Review

7.8

out of 10

1418 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 10.0
  • 9.4
  • 7.8
  • Count
  • 1
  • 79
  • 1418
PetFirst Pet Insurance is committed to providing cost-effective pet insurance plans for dogs and cats of any age and breed.  PetFirst’s pet insurance plan is one of the most comprehensive on the market, and is available in all 50 states. Learn more about PetFirst’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
10

out of 10

POSTED: | BY: Jeanne

No Hassle!

After researching numerous companies, I found this one to be perfect! Although it is a fairly new company (2004), they are very straight-forward with their published pricing! No hidden issuance fees or fee schedules, and their deductible is only $50! Very helpful & considerate over the phone. Haven't had any claims yet, but I would assume it wouldn't be any hassle!
10

out of 10

POSTED: | BY: Karen

Customer Focused - Keeps it Simple!

Easy to understand published pricing with no surcharges for breed, age, or zip code. Claims are paid VERY quick.
1

out of 10

POSTED: | BY: Kevin Welch

Very Disappojnted

My premium went from $91/mo to $225/mo after I was told that it was only going up to $121/mo. This is why I'm canceling my policy, AND I will not recommend this insurance to anyone else.
1

out of 10

POSTED: | BY: Robin Schmitt

NOT HAPPY

We adopted our kitten from the shelter, that really talked up the fact that we would get 30 days of insurance for free. Of course once we got the kitten, it had ear mites, needed shots, etc. Our vet submitted the claim form for us, but then we got an email saying they needed MORE records. My husband emailed our records, the vet faxed theirs. Because the documents weren't UPLOADED the claim was closed. The vet said they did what they always do for people with pet insurance. It seems like PETFIRST just makes it super hard to place a claim. We will NOT be buying a policy.
10

out of 10

POSTED: | BY: frank skipper

great service

Always good service

Monthly Cost

$16 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10% – 30% after your deductible.

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limits of $1,000, $2,000, $5,000, $10,000, or $20,000 depending on your chosen plan.

No lifetime limits apply.

Deductible

$50 – $500 per incident.

Age Limits

Pet must be at least 8 weeks old to enroll.

No upper age limits apply.

Waiting Period

Coverage begins 1 day after date listed on policy for accidents. A policy waiting period of 14 days applies for illness claims.

Exclusions

Pre-existing conditions are not covered.

Hereditary, chronic and congenital conditions are covered.

Optional Routine Care package can be added for an additional fee, and includes coverage for annual exams, vaccines, flea and tick prevention, microchipping and behavior training.

PetFirst Pet Insurance is committed to providing cost-effective pet insurance plans for dogs and cats of any age and breed. Since 2004, PetFirst has enabled pet owners to effectively plan ahead for the expenses of providing veterinary care for their four-legged friends. PetFirst’s pet insurance plan is one of the most comprehensive on the market, and with varying annual benefit options, there is a plan to suit every pet and budget. PetFirst’s Pet Insurance is available in all 50 states and coverage includes hereditary, congenital and chronic conditions.

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