Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.

Average customer rating

9.7 Out of 10
60 Days 1 Year Lifetime
Rating 9.6 9.7 9.7
Count 113 280 280
10
Out of 10
Recommended
Verified

Great Experience

Posted: 05/12/2021
By:
Michelle
Hamilton

My dog was injured and had to have surgery. I submitted all the necessary information via the very user friendly app.....days later I had my refund. Great experience and so thankful for this policy!

Injury/illness
Claim Amount
Breed

Australian Shepherd - miniature

Age of Pet
1 - 8
10
Out of 10
Recommended
Verified

Super efficient and quick!

Posted: 05/12/2021
By:
Alyssa
Katerberg

Submitted the paperwork while in the parking lot of the vets office and was approved before even getting home. Had the reimbursement in my account the next day.

Injury/illness
Claim Amount
Breed

American Shorthair

Age of Pet
1 - 8
10
Out of 10
Recommended
Verified

Easy

Posted: 05/12/2021
By:
Miranda
Wenner

It’s so easy and flexible to use! Claims get approved very quickly.

Injury/illness
Claim Amount
Breed

Mixed Breed Large (70–90 Lbs)

Age of Pet
Under a year
8
Out of 10
Verified

Thanks for your help

Posted: 04/22/2021
By:
JERI
CHEN

Thanks for your help

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
1 - 8
Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible. 

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age. 

Waiting Period

All Lemonade pet policies have a series of waiting periods:

-2 days for accidents

-14 days for illnesses

-6 months for cruciate ligament events

There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.

Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.

They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.

 They’re currently available in these states.

 Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet