Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,740

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 37
  • 249
  • 9,740

Updated: December 05, 2023

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: sasan sazgar

Nothing but canned responses

In addressing the recent interaction with Healthy Paws, I am compelled to express my profound disappointment in their handling of customer concerns. The company’s response, both via email and over the phone, appeared to be a standardized, boilerplate reply, clearly crafted to align with HR guidelines rather than address the specifics of customer grievances. The email I received bore the subject “Action Needed,” yet, paradoxically, led to the unilateral cancellation of my policy without any required action on my part. This experience raises serious questions regarding the integrity of Healthy Paws and their commitment to service, especially for long-standing customers. It is crucial for all policyholders, particularly those with aging pets, to be aware of the potential disparities in treatment and the inequities that may arise as a result. This situation underscores a worrying trend in the company’s customer service practices that deserves scrutiny and public awareness.
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5

out of 5

POSTED: | BY: JGB

Great service and fast, fair claims

I've had several claims for procedures and surgery for my old lab through Healthy Paws. They've provided great service and fast, fair claims. The process is easy and they are transparent about what is covered and what documentation they need to cover care. I recommend them without reservation.
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5

out of 5

POSTED: | BY: Shelly S

Would Recommend Heathy Paws

We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier. I would recommend Heathy Paws to any dog or cat owner!
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5

out of 5

VETERINARIAN: Edmonds Westgate Veterinary Clinic

POSTED: | BY: J Babcock

Good coverage and excellent service

I've had several claims with Healthy Paws for my older labrador. They've clearly explained his coverage and what documentation is required for care. The claims process is extremely easy and the response is fast. Healthy Paws has been very fair and open with covering my dog's surgery claims. I give them a whole hearted recommendation.
5

out of 5

POSTED: | BY: Shelly Shaw

Would Recommend Healthy Paws

We've had a wonderful experience with Heathy Paws. Our pup had to undergo three eye surgeries before he was 6. Heathy Paws made it an easy decision to give our dog the best care. Submitting a claim could not be easier. I would recommend Heathy Paws to any dog or cat owner!
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Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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