Hartville Pet Health Insurance is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. 

Learn more about Hartville's plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

9.5 Out of 10
60 Days 1 Year Lifetime
Rating 9.9 9.4 9.5
Count 10 51 81

Hartville Pet Insurance

10
Out of 10
Recommended
Posted: 01/06/2019
By:
Mary Anne

I have had Petshealth care plan insurance since my dog was 14 weeks old. Recently diagnosised with an inoperable mass and told there was nothing to be done, I was beyond devastated. Shortly after, I was notified that my pet insurance was being changed to...

Injury/illness
1957
Claim Amount
$100 - $500
Breed

Shih Tzu

Age of Pet
Over 8 years
10
Out of 10
Recommended
Posted: 01/02/2019
By:
Monica Boran

I am very please with the service from heartville. It give me the impression that we live in a small town and every body knows everybody. I appreciated the fact that my call don't go over seas and I am dealing with someone that lives in U.S.
I appreciated...

Injury/illness

Ear Problem

Skin problem

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 12/21/2018
By:
Monica

I have been with Hartville for 13 years. I don't know how big is this business but you make feel special. I appreciated when my cats passed away I got a nice card from you.
I am glad to pick your company to help me with my furry family.
Thank you!

Injury/illness

Ear Problem

Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 11/16/2018
By:
Gabriela Gil

We had a intestinal blockage scare with my pup, happens as always at the worst time but filing a claim later that week was easy and I was reimbursed a good chunk of a hefty bill within a week.

Injury/illness

Gastritis/vomiting

Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
Under a year
Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.

No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered.

Hartville Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.

If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded.  Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.

Accident-Only coverage available.

Hartville Pet Health Insurance, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. 


Its Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.