Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. 

Average customer rating

7.8 Out of 10
60 Days 1 Year Lifetime
Rating 7.8 7.3 7.8
Count 20 79 208

Figo Pet Insurance

7
Out of 10
Posted: 09/21/2015
By:
Kathy Nolan

the people that one deals with are very friendly and caring. There is a high level of Personal service. For a dog owner that is somewhat tech savvy, the website is somewhat confusing especially the Claims section. I am still trying to get used to it....

Injury/illness

Skin problem

Claim Amount
$500 - $1000
Breed

French Bulldog

Age of Pet
Under a year
10
Out of 10
Posted: 09/18/2015
By:
Bonnie

My puppy went to the ER after ingesting plastic from his doghouse. After treatmentI contacted Figo for help in submitting my claim. I managed to submit my claim in under 5 minutes and received reimbursement very quickly.

Injury/illness

Gastritis/vomiting

Claim Amount
$500 - $1000
Breed

Cavalier King Charles Spaniel

Age of Pet
Under a year
10
Out of 10
Posted: 09/07/2015
By:
Kim Colgan

- The pet cloud makes keeping Zoe’s medical records, walking reports, and vaccinations easy to keep track of. I also get text and email alerts for when she has vaccines coming up which is very helpful.- The insurance policy is very inclusive and...

Injury/illness
Claim Amount
Under $100
Breed

Dachshund

Age of Pet
1 - 8
10
Out of 10
Posted: 08/21/2015
By:
Bree Kahn

Figo has some of the best staff I've come across, they are super friendly and their process is easy when it comes to claims and insurance. I would recommend them to anyone!

Injury/illness

Eye problem

Claim Amount
Under $100
Breed

Mixed Breed

Age of Pet
Over 8 years
Monthly Cost

$9 - $135, depending on your chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.   

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $10,000, $14,000 or unlimited depending on your chosen plan.

Deductible

$50, $100, $200 or $500 annually.

Age Limits

Pet must be at least 8 weeks old to enroll. 

Pet must be at least 8 weeks old to enroll.   

No upper age limits apply.

Waiting Period

Coverage begins 5 days after policy for accidents. For illness claims, a policy waiting period of 14 days applies, while a waiting period of 6 months applies for conditions involving cruciates and patellas. 6-month waiting period for knees can be waived with a healthy knee exam within first 30 days of policy effective date.

Exclusions

Pre-existing conditions are not covered.  

Curable pre-existing conditions are covered if symptom free for 12 months.

Hereditary chronic and congenital conditions, holistic therapy, behavioral therapy, lost pet, pet mortality and hip dysplasia are all covered. 

Figo is committed to helping pets and their families enjoy their lives together. 

Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.

With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.