Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. 

Learn more about FIGO's plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider. 

Average customer rating

8.4 Out of 10
60 Days 1 Year Lifetime
Rating 9.4 8.9 8.4
Count 32 171 336

Figo Pet Insurance

10
Out of 10
Recommended
Posted: 08/18/2019
By:
Jackie Holowinski

Starting with Figo’s Customer service. There was never a wait or hold period when I called. My dog needed ACL surgery, I was calling a few times a week with questions and concerns. Each representative was respectful, knowledgeable, and truly concerned...

Injury/illness
Claim Amount
Breed

Rottweiler

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 08/15/2019
By:
SW

Figo lives up to the hype. Their customer service is top notch. Very fast response time. The app is user friendly and convenient. My last claim was processed literally in less than 3 hours. When purchasing pet insurance, I definitely shopped around....

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
10
Out of 10
Recommended
Posted: 08/15/2019
By:
Janice

This is the first dog we’ve had insurance on, and within the first 11 months it came in very helpful. Thank you.

Injury/illness
Claim Amount
Breed

Labrador Retriever

Age of Pet
Under a year
Monthly Cost

$9 - $135, depending on your chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.   

The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $10,000, $14,000 or unlimited depending on your chosen plan.

Deductible

$50, $100, $200 or $500 annually.

Age Limits

Pet must be at least 8 weeks old to enroll. 

Pet must be at least 8 weeks old to enroll.   

No upper age limits apply.

Waiting Period

Coverage begins 5 days after policy for accidents. For illness claims, a policy waiting period of 14 days applies, while a waiting period of 6 months applies for conditions involving cruciates and patellas. 6-month waiting period for knees can be waived with a healthy knee exam within first 30 days of policy effective date.

Exclusions

Pre-existing conditions are not covered.  

Curable pre-existing conditions are covered if symptom free for 12 months.

Hereditary chronic and congenital conditions, holistic therapy, behavioral therapy, lost pet, pet mortality and hip dysplasia are all covered. 

Figo is committed to helping pets and their families enjoy their lives together. 

Figo's cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.

With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.