24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.8 Out of 10
60 Days 1 Year Lifetime
Rating 9.6 9.3 5.8
Count 38 136 861

24PetWatch

1
Out of 10
Insurer: 24PetWatch
Posted: 02/11/2013
By:
jacqui mccloskey

We adopted a cat from a local shelter that offered the complimentary gift of insurance for 30 days. 5 days after bringing Cheddar home he stopped eating after vomiting. He was given a work up to rule out a foreign body which he fortunately did not have...

Injury/illness

Gastritis/vomiting

Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
1 - 8
4
Out of 10
Insurer: 24PetWatch
Posted: 02/04/2013
By:
elizabeth

I had to use the gift policy I received from my humane society twice. My kittens had some pretty run of the mill shelter illnesses. They were all covered, but the customer service from Shelter Care was terrible. On hold for a long time, I wanted to email...

Injury/illness
Shelter illnesses
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
Under a year
10
Out of 10
Insurer: 24PetWatch
Posted: 02/03/2013
By:
Ginger

My vet did the paperwork and my refund was fast and accurate

Injury/illness
Loose kneecap
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
1 - 8
1
Out of 10
Insurer: 24PetWatch
Posted: 01/03/2013
By:
T.A.

Adopted a puppy from a shelter and purchased this insurance. After having the puppy home for a few days, it got parvo. $1700 later the puppy is fine but this company keeps denying the claim stating that it was preexisting. The vet at the shelter...

Injury/illness
PARVO
Claim Amount
Over $1000
Breed

Mixed Breed

Age of Pet
Under a year
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.