24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.2 Out of 10
60 Days 1 Year Lifetime
Rating 3.7 7.4 5.2
Count 3 68 730

24PetWatch

6
Out of 10
Insurer: 24PetWatch
Posted: 09/14/2007
By:
Hudson

I quit their rivals, PetPlan after they kept raising premiums every time my Airedale got sick. PetCare has been somewhat better, a bit slower in upping their fees. It might help that my vet deals with them exclusively and will go to bat for me when I...

Injury/illness
Claim Amount
Breed
Age of Pet
3
Out of 10
Insurer: 24PetWatch
Posted: 08/27/2007
By:
Francesca Kinsey

I paid into the policy for two years for my dog and the first time I put in a claim they claimed that they didn't receive my claim form eventhough when I faxed it I got confirmation of it going through. When I tried to get in touch with them I left...

Injury/illness
Claim Amount
Breed
Age of Pet
1
Out of 10
Insurer: 24PetWatch
Posted: 08/09/2007
By:
Enflamed

I am enraged by Petcare. I paid for it for all four years of my dog's life and never used it. When I recently put in the frist claim, they cancelled my policy and never even notified me! I admit I started getting very suspicious when my Vet tech...

Injury/illness
Claim Amount
Breed
Age of Pet
1
Out of 10
Insurer: 24PetWatch
Posted: 05/06/2007
By:
Kelly

We signed up for PetCare -> the quote over the phone didnt match the paperwork and they forgot to tell me about yearly fee (even though we specifically asked the Pet Care rep). Very poor customer service when i called to inquire about the monthly rate....

Injury/illness
Claim Amount
Breed
Age of Pet
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.