24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

5.2 Out of 10
60 Days 1 Year Lifetime
Rating 6.7 8.3 5.2
Count 11 132 715

24PetWatch

10
Out of 10
Insurer: 24PetWatch
Posted: 07/12/2019
By:
Gustavo

Every time filed a claims, excuses were found, not to pay the right amount, any mayor surgery the claim code 3, meaning they not responsible, policy gets increased Every year for lest service.

Injury/illness
Claim Amount
Breed

Yorkshire Terrier

Age of Pet
1 - 8
4
Out of 10
Insurer: 24PetWatch
Posted: 07/04/2019
By:
Joey Condomi

Incredibly frustrating to call customer service and wait 20 minutes to be transferred to another department, to wait another 20 minutes to talk to someone who is not able to answer questions. Premiums are high. Claims process is fast.

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years
1
Out of 10
Insurer: 24PetWatch
Posted: 07/04/2019
By:
Gershom Tave

We were supposed to get a 30-free trial. I went to their website and registered within the first couple days after adopting. I received a confirmation email about the microchip that I mistook to be a confirmation on the policy but, somehow, their...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
1
Out of 10
Insurer: 24PetWatch
Posted: 06/20/2019
By:
Shawn West

Horrible service that is only interested in separating your from your money. I had a cat get out and lost over a year ago and I reported her lost. at that time I and I was charged by this company for her for the year she was gone. I had set up auto pay...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
1 - 8
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.