24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

Learn more about 24 Petwatch's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

6.3 Out of 10
60 Days 1 Year Lifetime
Rating 9.3 9.4 6.3
Count 19 134 991
10
Out of 10
Recommended

User friendly!

Posted: 09/18/2021
By:
Elena
Caria

When Tazo has his bouts of pancreatitis, I know the bills are going to be high! His insurance covers all his medical needs and the claim process is super easy and fast! I also appreciate that the insurance company will follow up directly with the veterinarian for missing records, etc. Emergencies happen and it’s good to know our little guy is covered!

Injury/illness
Claim Amount
Breed

Mixed Breed Small (10-20 Lbs)

Age of Pet
1 - 8
9
Out of 10
Recommended

Pays as agreed

Posted: 09/15/2021
By:
Wayne
Jorgensen

They pay as agreed according to the policy. Navigating the claims process has been improved, but could be slightly better. I have insured 3 dogs with them over the last 12 years. If I wasn’t satisfied I would not have been a client for all these years.

Injury/illness
Claim Amount
Breed

Labrador Retriever

Age of Pet
Over 8 years
10
Out of 10
Recommended

Recommend 100% for any pet owner!

Posted: 09/12/2021
By:
Jennifer
Rivera

My English bulldog is 11. I have had this insurance for him since 3 months old when I got him. I HIGHLY recommend this insurance. It has definitely helped me especially recently, when he needed a major surgery and now presently getting diagnosed with cancer. His earlier years I didn’t have many claims but now I do and they understand this is a family member. My dog is my baby and he gets the best possibly treatment I can give him. Claims are simple to upload and submit. Highly highly recommend.

Injury/illness
Claim Amount
Breed

English Bulldog

Age of Pet
Over 8 years
9
Out of 10
Recommended

Such an easy submittal process & approved quickly!

Posted: 09/11/2021
By:
Mark
Marino

Really an easy & quick overall process. Wish all brands would be so equally easy to work with!

Injury/illness
Claim Amount
Breed

Mixed Breed Medium (20-70 Lbs)

Age of Pet
Under a year
Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.

 

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 - $20,000 depending on your chosen plan.

 

Deductible

$100 - $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners.

As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets.

In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.