24PetWatch | Pet Insurance Review

6.7

out of 10

1161 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 9.1
  • 9.2
  • 6.7
  • Count
  • 35
  • 199
  • 1161
24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets. Learn more about 24 Petwatch’s plan options and read customer reviews so you can make an informed choice about your pet insurance provider.
5

out of 10

POSTED: | BY: Willa Klein

Expensive and difficult

Expensive policy with high deductibles and co-payments. Plus, most obnoxious policy of deleting pet's records from online when they somehow find that pet is deceased. I did not tell them pet had died and it wasn't mentioned in the final, very expensive claims I was submitting. Did they not trust me and called the hospital? The result was that I couldn't see that my claims were received, were being processed, or completed. I had to continually call to ask for progress on the claims. What purpose did that serve other than to make things more difficult for me after my pet died?
10

out of 10

POSTED: | BY: Robin Tewksbury

Pawsome awesome

I have had 24 pet for 13 years and I have always had a a good experience with them
10

out of 10

POSTED: | BY: Tonya Butland

Excellent service

Great service
10

out of 10

POSTED: | BY: Gina Gilbert

10/10

I adopted my dog Willow at just under 3 months old. I knew with adoption and minimal background besides where she came from, that there was a risk she could have unknown health issues. Willow was diagnosed with heartworm disease at just 8 months old and 24petwatch has been a life saver for her and I. Treatment is expensive and lengthy and having this insurance helped us so much already. Highly recommend
10

out of 10

POSTED: | BY: Diane Levin

Good Coverage, Prompt Claim Processing

Our Great Dane experienced a sudden onset of acute hemorrhagic diarrhea and was referred by our regular vet to an emergency clinic. She spent a day hospitalized there followed by two nights at the university vet clinic, during which time she was not only treated but had multiple tests to attempt to determine an underlying cause. The total charge was in four figures and involved bills from the emergency clinic, the university clinic, and our regular vet. This made for a complicated package of supporting documents when I filed the claim for this event, but 24PetWatch processed the claim in a very timely manner and covered 80% of the total bill with no problems. We have insured several dogs with 24PetWatch over more than ten years and would happily recommend them to others.

Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.  

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 – $20,000 depending on your chosen plan.

 

Deductible

$100 – $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets. In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.

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