24PetWatch | Pet Insurance Review

6.7

out of 10

1161 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 9.1
  • 9.2
  • 6.7
  • Count
  • 35
  • 199
  • 1161
24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets. Learn more about 24 Petwatch’s plan options and read customer reviews so you can make an informed choice about your pet insurance provider.
7

out of 10

POSTED: | BY: Ed Phillips

Claim filing

Very helpful. Answered all my questions. Made the claim filing process very easy.
10

out of 10

POSTED: | BY: Wayne Summers

Second Dog with you people, well worth it

We have used you people for two pets now and are convinced it is the only way to own a pet, with insurance. Your insurance takes the monetary reason out of the pet ownership. You never have to worry, your decision for your pet becomes a quality of life decision not a financial one! An if you never used it, your just lucky!
1

out of 10

POSTED: | BY: Janice Difalcp

Bought the highest rated plan and got nothing but the run around in return

I assist my sister Janice Difalco as she struggles with Mental Health Issues. We decided to get the top tier package for her puppy to ensure she didn’t have to worry. After a year of payments to this company we sent in the invoices for the year. Out of over a $1000 in pet bills they sent back a response saying they would cover $0.00. Frustrated, and not knowing what the point of paying for the highest level plan was I questioned it. The response back was that the claims were denied for a completely different reason. This time they said it was because the claims weren’t filed within 90 days of receipt. While I admit we should have filed more promptly, this ultimately amounts to robbery in my opinion. Expiry dates for valid claims should be illegal (just like they are for gift cards) or at the very least have at least a one year period to claim. I paid for the insurance and they find loopholes to get out of paying. We are in the process of cancelling and advise you to stay away. There are other pet insurance places. Don’t waster your money here.
10

out of 10

POSTED: | BY: Paul Carlisi

Wonderful experience

Phone representative was empathetic, knowledgeable, patient and accommodating.
10

out of 10

POSTED: | BY: Janine Bagley

Expenses

So far, it has been a good experience.

Monthly Cost

$11 – over $100, depending on your chosen plan and other variables including but not limited to species, location, breed and age.  

Coverage

You have a co-pay of 20% after your annual deductible.

The pay-out amount is based on your actual vet bill.

 

Payout Limits

Annual limit of $1,500 – $20,000 depending on your chosen plan.

 

Deductible

$100 – $1,000 annually.

 

Age Limits

Pet must be at least 8 weeks old to enroll.

Dogs must be under 11 years to enroll and cats must be under 13 years old to enroll.

 

Waiting Period

Coverage begins at 12:01 am on the date listed on policy for accidents. Named Peril coverage is available on the third day after date listed on policy. A policy waiting period of 14-30days applies for illness claims.

 

Exclusions

Pre-existing conditions are not covered.

 

24PetWatch Pet Protection Services is a leading provider of pet insurance to North American and Canadian pet owners. As well as offering pet health insurance, 24PetWatch provides lost pet recovery database management services for people and their pets. In states where eligible, clients that adopt animals out of shelters or through partnerships are eligible for a 30-day free Trial on certain products or a 8.33% discount in certain states or circumstances where the Trial is not offered.

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