Purina Care - Pet Insurance reviews and information

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9/10 Excellent company, 3/23/2013 Reviewed By: Cw, Recommend: Y We originally had signed up for the purina care- preventative plan, when our dog was 9 months old. After 3 years we decided to reduce the policy to the basic plan. At 4 years old our dog needed emergency dental work. She had many retained baby teeth (that could not be removed when she was spayed- because most of her adult teeth had not erupted). The company could have claimed that they wouldn't pay for it- because deciduous teeth usually are not covered but under the circumstances they covered her. Her emergency bill was 120, the surgery was 2,500. They covered 1411.36 which is more than 1/2! They would have covered more had we kept the preventative plan (they didn't cover the dental cleaning portion). Overall we were very happy that her surgery was covered. Purina care paid for itself!
Injury/Illness: Dental Breed: Chihuahua
Claim Amount: over $1000 Age of Pet: 1 - 8
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5/10 Beware, 3/8/2013 Reviewed By: Victoria Jablonski, Recommend: N As with most insurance companies, they will do ANYTHING to not pay a claim. We've spent thousands in premiums and deductibles over the years... and have seen little return in comparison (part of the insurance gamble, I know). Every claim requires extensive paperwork, calls back and forth between the insurance company and vet, it's exhausting. Ultimately, if they don't want to pay your claim, they'll find a reason not to (regardless of what the vet says). I am a strong proponent of pet insurance. If you can afford it, at least get a policy that covers illness and accidents. But I would not recommend this company specifically. Their customer service is less than polite. When they do pay claims however, it is a quick turnaround.
Injury/Illness: skin problem gastritis/vomiting enteritis/diarrhea Breed: Mixed Breed dog
Claim Amount: over $1000 Age of Pet: 1 - 8
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10/10 Recommend this Company, 1/24/2013 Reviewed By: Karen Valerio, Recommend: Y I purchased this insurance for my 10 year old dog, and later that same month, he was diagnosed with terminal cancer. PurinaCare covered his surgery, chemo and ultimate euthanasia. I received the checks promptly and had no issues with it. I have coverage on my other dogs as well. No issues with them, thank goodness, but I'm glad I have insurance as a back up against big expenses like Roscoe had. It saved me thousands of dollars.
Injury/Illness: cancer Breed: Mixed Breed dog
Claim Amount: over $1000 Age of Pet: over 8 years
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1/10 Conveniently did not start my application , 1/8/2013 Reviewed By: Kumar, Recommend: N I got a confirmation email on Dec 2, 2012 and now I am ready to submit a claim for the preventive care and they conveniently tell me my application was never received!
Injury/Illness: preventive Breed: Great Dane
Claim Amount: $100 - $500 Age of Pet: under a year
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1/10 Total Waste of Money - Look Elsewhere, 12/4/2012 Reviewed By: Barbara, Recommend: N I took out this policy on my 3 year old healthy Poochon. Purina finds every out possible to not pay claims. They are not fair and when they decide not to pay a claim it applies to any claim associated with the problem for the life of the dog. I will never deal with this company again. I am sure there are better pet insurance companies out there.
Injury/Illness: teeth cleaning Breed: Mixed Breed dog
Claim Amount: $100 - $500 Age of Pet: 1 - 8
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Most Helpful Reviews

9/10 Excellent company,
We originally had signed up for the purina care- preventative plan, when our dog was 9 months old. After 3 years we decided to reduce the policy to the basic plan. At 4 years old our dog needed emergency dental work. She had many retained baby teeth (that could not be removed when she was spayed- because most of her adult teeth had not erupted). The company could have claimed that they wouldn't pay for it-… read more

Added 3/23/2013 by: Cw

5/10 Beware,
As with most insurance companies, they will do ANYTHING to not pay a claim. We've spent thousands in premiums and deductibles over the years... and have seen little return in comparison (part of the insurance gamble, I know). Every claim requires extensive paperwork, calls back and forth between the insurance company and vet, it's exhausting. Ultimately, if they don't want to pay your claim, they'll find… read more

Added 3/8/2013 by: Victoria Jablonski

10/10 Recommend this Company,
I purchased this insurance for my 10 year old dog, and later that same month, he was diagnosed with terminal cancer. PurinaCare covered his surgery, chemo and ultimate euthanasia. I received the checks promptly and had no issues with it. I have coverage on my other dogs as well. No issues with them, thank goodness, but I'm glad I have insurance as a back up against big expenses like Roscoe had. It… read more

Added 1/24/2013 by: Karen Valerio

1/10 Conveniently did not start my application ,
I got a confirmation email on Dec 2, 2012 and now I am ready to submit a claim for the preventive care and they conveniently tell me my application was never received! read more

Added 1/8/2013 by: Kumar

1/10 Total Waste of Money - Look Elsewhere,
I took out this policy on my 3 year old healthy Poochon. Purina finds every out possible to not pay claims. They are not fair and when they decide not to pay a claim it applies to any claim associated with the problem for the life of the dog. I will never deal with this company again. I am sure there are better pet insurance companies out there. read more

Added 12/4/2012 by: Barbara

Review PurinaCare

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