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PurinaCare® Pet Health Insurance

PO Box 599500
San Antonio, Texas 78259
phone: (877) 8PURINA or (877) 878-7462
website: http://www.purinacare.com
claim form

PurinaCare offers up to 3 plans (depending on the state), including one with preventive care and one without. Currently doing business in every state and DC. PurinaCare is one of only a handful of companies to have received the AAHA (American Animal Hospital Association) Seal of Acceptance. They are underwritten by Central States Indemnity Co. of Omaha, a Berkshire Hathaway Company.
Customer Ratings
60 days 1 year Lifetime
Rating 0.0 8.3 8.5
Count 0 15 66
add your rating

Most Helpful Reviews of PurinaCare

10/10   I am so gald we took insurance out on our two dogs, 11/28/2011

Reviewed By: Patricia Ryan, Recommend: Y

Our Schnauzer Stromie became very sick. We had to take to Univerity for dogs. We were so scared we were going to lose her. We wondered if our dog insurance would cover any of this but we decided we were going to do whatever it took. Turned our claim in and less than a week we got our money Thank you Purina Care Just knowing someone cares about animals is half the battle. Stormie has a long way to go but with people like you thumbs UP

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10/10   Excellent Customer Service, 9/15/2011

Reviewed By: J O'Neill, Recommend: Y

I submitted a claim on September 8, 2011 to PurinaCare, and received a check on September 14, 2011. The check was dated September 9 - yes, my claim was processed within one day! The explanation of benefits matched exactly what I expected based on my policy. I think this is exceptional service by PurinaCare Claims department staff! By the way, this is not the first time I have received prompt and responsive service from this company. After a pre-existing condition resolved itself for my cat, Gil, I requested a review of the exclusion. PurinaCare promptly reviewed the documentation I provided, and notified me the exclusion was removed from my policy. I appreciate the consistent quality of the service PurinaCare provides and would recommend this company without hesitation!

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10/10   My analysis proves right., 9/15/2011

Reviewed By: Peter Raben, Recommend: Y

I am senior vice president of a major wall street firm and I very familiar with insurance products. When I researched various insurance carriers for my pet whippets I am glad I selected Purina. One of my dogs had a serious back injury and required emergency care. Several days later I submitted my claim and it was reviewed and paid very quickley. I hope that I never have to submit another claim for my pets. I will continue to maintain Purina coverage for them for those unexpected events.

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Most Recent Reviews


10/10   I am so gald we took insurance out on our two dogs,
Our Schnauzer Stromie became very sick. We had to take to Univerity for dogs. We were so scared we were going… read more

Added 11/28/2011 by: Patricia Ryan
 
10/10   Excellent Customer Service,
I submitted a claim on September 8, 2011 to PurinaCare, and received a check on September 14, 2011. The check… read more

Added 9/15/2011 by: J O'Neill
 
10/10   My analysis proves right.,
I am senior vice president of a major wall street firm and I very familiar with insurance products. When I… read more

Added 9/15/2011 by: Peter Raben
 
10/10   Having PurinaCare made our options much easier!,
Our beloved Maltese was having seizures, seizures worsened and because we had the full policy coverage on him,… read more

Added 8/31/2011 by: Brenda G.
 
10/10   Excellent experience,
I was one of many pet owners who made the mistake of thinking that pet insurance is unnecessary and therefore… read more

Added 8/25/2011 by: Grace Revis
 
1/10   Terrible Customer Service,
Details: After two years with Purinacare and minimal claims (less than $300 for 4 animals), they raised my… read more

Added 7/12/2011 by: Janine
 
3/10   Unhappy with Purina - They are Cheap,
I've had Purinacare pet health insurance for about a year and a half now and I have never before made any… read more

Added 6/15/2011 by: Haley
 


Review PurinaCare review policy

Review Title (if you could say it in one sentence, what would you say?)
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