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Petsecure

300-600 Empress Street
Winnipeg, MB R3G 0R5
phone: (800) 268-1169
website: http://www.petsecure.com
claim form
Average Rating
7
out of 10

add your rating
Petsecure is the largest pet insurance company in Canada, offering pet insurance in every province and territory.

Most Helpful Reviews of Petsecure .

4/10   If you submit a big claim they cut there payout., 4/5/2014

Reviewed By: Kevin adam ancaster ontario, Recommend: N

After i submitted a claim for my dogs ACL repair i got a letter in the mail saying that from now on they will only pay 40%not the normal 80%. I called and was told a manual review of the file would be done and someone would get back to me but nothing, as i expected. They said this was done by computer and all files were checked every six months i said if thats the case i have not had a claim in the last six months.

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4/10   Don't trust petsecure promises!, 2/14/2014

Reviewed By: Roya Aryaee, Recommend: N

I have a Havanese and I insured her with plan 4! I had to do surgery on her both knees. Do you know what the Petsecure did? They paid the cost but immediately they sent me a letter that they are not going to pay 80% of expenses anymore and they will pay just 50% from now on. however they are charging me for plan 4 monthly but only paying 50% of medical expenses. I am going to cancel my plan and I am not going to use this insurance company for my second dog!

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4/10   The more claims, the less they will pay, 2/14/2014

Reviewed By: Weary, Recommend: N

I recently canceled insurarnce with Petsecure for one of my two dogs as it became uneconomical to keep paying, as they lowered the co-pay amount. The more claims the lower it gets, and if your dog has exclusions, they reword it so that they don't have to pay under your policy. They are always professional and claims are handled quickly, but if you need to use it, they eventually will make it worthless. You do need to keep on top of them and the things that they say they won't cover. They are an insurance company so of course it's about money and not paying out whenever they can

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  Read more reviews... | Add your own review

Most Recent Reviews


4/10   If you submit a big claim they cut there payout.,
After i submitted a claim for my dogs ACL repair i got a letter in the mail saying that from now on they will… read more

Added 4/5/2014 by: Kevin adam ancaster ontario
 
4/10   Don't trust petsecure promises!,
I have a Havanese and I insured her with plan 4! I had to do surgery on her both knees. Do you know what the… read more

Added 2/14/2014 by: Roya Aryaee
 
4/10   The more claims, the less they will pay,
I recently canceled insurarnce with Petsecure for one of my two dogs as it became uneconomical to keep paying,… read more

Added 2/14/2014 by: Weary
 
4/10   They need to make there polices clearer!,
The policy should a lot you x amount a year. Instead you never know how much they are going to cover on the… read more

Added 2/3/2014 by: Liz Evans
 
1/10   Secure 4 is a joke!!,
We have the secure 4 plan - don't worry about anything plan! Ha, our dog was diagnosed with terminal cancer… read more

Added 1/25/2014 by: kathy Williams
 
1/10   unsatisfied customer,
We were given the name of this company from our breeder so we thought we would get insurance on both our dogs.… read more

Added 1/10/2014 by: ian kennedy
 
4/10   The MORE Claims, the LESS they pay.,
Petsecure started out as a good company. Then our dog developed pancreatitis and required two… read more

Added 12/30/2013 by: Deceased Dog Deductible
 


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