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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
Rating 8.9 9.1 9.2
Count 71 343 2599
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Reviews of PetPlan Canada

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10/10   PetPlan is THE superior pet insurance company!, 10/8/2015

Reviewed By: Susan Andrews-Carden, Recommend: Y

I insured my first Irish Wolfhound with PetPlan over 2 years ago, but chose to use AKC Pet Insurance with my new IW puppy earlier this spring. I was completely satisfied with PetPlan; the choice to use another company was based on the belief that AKC Insurance covered more preventative.

I am so sorry I made this decision. My puppy had to have orthopedic surgery at 6 months, at a total cost of nearly $4300 include rehab therapy, surgery, meds, etc and NONE of it was covered. I still would have done the surgery because I would not have allowed the pup to develop lameness, but I do admit that I was not prepared to have to pay the entire bill. I will be switching the pup to PetPlan in the immediate future.

Just 2 months ago, the adult Wolfie had a severe reaction to NSAIDS and had both uppper and lower GI bleed. She underwent some intensive therapy and care, and is perfectly fine now. I submitted all the forms and was reimbursed exactly as expected within just a couple of weeks. I absolutely recommend PetPlan!!!
Injury/Illness: Acute Upper and Lower GI Bleed   Breed: Irish Wolfhound
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   We could not have done it without PetPlan!, 10/3/2015

Reviewed By: Kathy Holland, Recommend: Y

Our year old rescued Doberman, Miller suffered a long oblique fracture of his left front toe at the end of May, 2015. The fracture was so severe he had to have surgery to screw it together for stable healing. It has taken 16 weeks for Miller to heal completely and PetPlan has been with us every step of the way. The surgery, recovery care and numerous X Rays to check on the healing progress were expensive. PetPlan's claims process is simple, the reimbursement rates are great and we received checks within two weeks (sometimes less) of Claim submission. I only wish our human health insurance was half as good! I highly recommend PetPlan, they have been phenomenal throughout this process!
Injury/Illness: Long Oblique Fracture of P1 on the Second Digit of left forelimb (fractured toe)   Breed: Doberman
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Katie H was awesome to work with and very knowledg, 9/25/2015

Reviewed By: Keith, Recommend: Y

Katie H was awesome to work with and very knowledgable
Injury/Illness: Cust Serv call   Breed: Boxer
Claim Amount: under $100   Age of Pet: over 8 years
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10/10   PetPlan came thru for Us, 9/25/2015

Reviewed By: H Daniel Rogers, Recommend: Y

Our Alaskan Malamute, Kai, unexpectedly developed a debilitating illness and despite treatment over a period of about 5 months, got worse over the course of treatment. She did not recover. Kai passed away one month after Her 8th Birthday and Our Son in Colorado and Us in California are devastated by Her loss. The treatment costs from diagnosis to the end were considerable & PetPlan came thru with the insurance payments. We thank the Company for their compassion during the process.
Injury/Illness: Cushings   Breed: Alaskan Malamute
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   2 paws up!, 9/25/2015

Reviewed By: Blaire , Recommend: Y

Kim, our happiness manager, was great at getting us our money back promptly and answering any and all questions we had. I have no complaints about petplan and our experience with them. They are as good of a company as they say!
Injury/Illness: gastritis/vomiting   Breed: Australian Cattle Dog
Claim Amount: $100 - $500   Age of Pet: under a year
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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