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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
Rating 9.5 9.3 9.2
Count 24 525 2985
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Reviews of PetPlan Canada

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10/10   Reimbursement beat my CC bill!, 6/5/2016

Reviewed By: Anne A, Recommend: Y

I have had PetPan for several years and on 4 different dogs. While I've always been pleased, this last event went above & beyond. My 11 week old retriever pup was viciously attacked by another dog, and his jaw and upper palate severely damaged. I didn't have to waste time deciding whether/not I could afford treatment. I knew PetPlan would cover up to the policy limits I had chosen. Not only did I receive a $5,300 reimbursement, it arrived before the credit card bill. Also claims person very warm, helpful and genuinely cared about pup's outcome.
Injury/Illness: dog attack   Breed: Golden Retriever
Claim Amount: over $1000   Age of Pet: under a year
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10/10   Worth every penny!, 6/5/2016

Reviewed By: Sharon, Recommend: Y

Our Blackjack is a high energy, ball-playing, happy seven year old rescue. Diagnosed with a cataract that reduced his vision to 10% in his left eye, we knew we wanted to restore his sight so he could keep chasing balls (and squirrels!). The ophthalmologist at PennVet operated and, after the dreaded cone was off, he was back to 100%. And, thanks to PetPlan coverage, we were only out of pocket for about 15% of the cost of topflight care. And, the claim process was efficient and fast. Too bad they don't cover humans, too.
Injury/Illness: eye problem   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   TJ's leg is healing great thanks to PetPlan!, 6/2/2016

Reviewed By: TONI ANNE MERE, Recommend: Y

I have had Petplan for all 3 of my pets for 10 years! Thank goodness I got pet insurance because I have used them more than once over the 10 years. Between a swallowed Christmas tree hook, a blanket removal and my other dog eating chocolate, I never have to worry. Petplan has always been there to cover all my costs, they were helpful and reimbursement me quickly. This time TJ had to have a cruciate repair due to an accident and right away everything was handled with ease! We never have to worry about giving the best care we can to our pets!
Injury/Illness: CRUCIATE SURGERY   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Ringo Starr got a new hip for his fourth birthday., 5/31/2016

Reviewed By: Gordon Herkenhoff, Recommend: Y

Ringo developed hip dysplasia and underwent a total hip replacement. He is recovering nicely and is no longer in pain and needs no more pain pills.Petplan paid $2673 of the vet bill.
Injury/Illness: Hip dysplasia   Breed: Old English Sheepdog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Great Insurance company, 5/29/2016

Reviewed By: Noelia, Recommend: Y

I have always had great experiences with Petplan. They address my claim quickly and didn't have to wait long to be reimbursed.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
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Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
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Time taken to handle claim
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