Pet Insurance Review - compare rates & benefits  
  Home | Blog | About | For Vets | Resources | Contact  

Pet Insurance 101
Dog Insurance
Cat Insurance
Canada Dog Insurance
Canada Cat Insurance

How To:
Get Quotes
Select an Insurer
Make a Claim
Save Money

Find Vets

US Pet Insurers
Healthy Paws
Petplan USA
Pets Best
VetCare Health

Canada Pet Insurers
Pets Plus Us
PC Financial
 Petfirst Healthcare

Other Options
Pet Assure
United Pet Care


UK Pet Insurance


Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.1 9.2
Count 76 383 2673
add your rating

Visit Website

Reviews of PetPlan Canada

Filter By:    
10/10   Very Satisfied client, 11/6/2015

Reviewed By: Kara, Recommend: Y

We love our beloved boxer 3 weeks ago, she was only 5. I have owned several pets in my life and have never purchased insurance before. I am not sure what caused me to purchase insurance for Lucy but I was SO thankful I did. Early on she was diagnosed with polysistic kidneys. Later in her life she was diagnosed with other issues as well. I thanked God everyday that we had Petplan. I NEVER had an issue with a claim, they were always very helpful when I called and it was easy to track the claim status online. Thanks to Petplan I was able to give Lucy the proper care she deserved without having to worry if I was going to go broke! I would highly recommend Petplan. When we are ready for another pet we will definitely make sure he/she is insured with Petplan.
Injury/Illness: renal (kidney)   Breed: Boxer
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   I am very pleased!, 11/6/2015

Reviewed By: Karyn, Recommend: Y

I have been with PetPlan for 4 years now. I have two cats. PetPlan has been ideal for me! They helped me when one of my cats was very ill 1 1/2 yrs ago. Not even a hesitation with the reimbursement. I highly recommend PetPlan! Thank you so much!
Injury/Illness: ingested toxic substance   Breed: Mixed Breed cat
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   Fractured left maxillary canine with pulp exposure, 11/6/2015

Reviewed By: Jim Hathcoat, Recommend: Y

Somehow, during a night back in September, when an intense thunderstorm went through our area, Mickey, our 65#, 7.5 year old German Shorthair, who was boarded at the time, broke the entire front half of his upper, left maxillary canine fang tooth off. All that was left was the nerve pulp and the back half of the tooth. Think about that. My regular vet referred us to a vet at BluePearl Vet Partners, Overland Park, KS, who specializes in canine dentistry. Yes, such vets do exist.

There were two concerns: The BluePearl vet would make sure there was no residual pain, (which was evident in Mickey's demanor), and save the remaining back half of the tooth, in order to maintain upper bone/jaw structural integrity.

A root canal was performed and a new "crown", about half the size of a normal fang tooth, was attached to the remaining back half of the tooth. I was just amazed how the dental work turned out. Mickey is now wearing an $1800+ crown.

The vet went on to tell me he has worked on dogs who, locked in a collapsible, household cages, have fractured/broken all four fang teeth. I never realized that a dog could do such a thing.

I would have spent whatever was required to resolve this matter. I am very thankful for my PetPlan insurance that, after my deductible, etc., picked up more than 70% of the cost. You never know when you are going to need help.

Injury/Illness: Broken upper left maxillary canine   Breed: German Shorthaired Pointer
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   Consistent no hassle claims , 11/5/2015

Reviewed By: Bryan hennessy, Recommend: Y

The last three years we had our now 4 small dogs insured by petplan. We just made our second claim in that time. Each time the process was simply sending a pic of the bill over their phone app. They chased down the vet for verification, and the check came in about a week. Our plan gives pays 100% of everything over $200. This claim was for an ER visit for a surprisingly large abscess. The bill was 800, and we got 600 back. The other claim was a little after we brought home a new puppy. She had better jumping skills then we were aware of. She found her way out on to a second story balcony, squeezed between the railings, and fell off. The 5 pounder was completely fine, but 1k worth of emergency xrays, etc put out minds at ease. Petplan gave us 800 back, and we have since overly blocked off the balcony area. They do what they say they do, and I have never been hassled about preexisting illness checks, do i have other providers of insurance, or any stall tactic type things like my insurance company does for me. Thank you petplan! I will never have a dog not signed up.
Injury/Illness: Abscess   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   Health insurance is an absolute must for your pet, 11/4/2015

Reviewed By: Marlene Scott, Recommend: Y

When our family rescued Sam, a standard dachshund, there was no question that I wanted to do the best for him. For me, that meant having PetPlan insurance. What a relief it was to know I had coverage when he herniated a disc. I knew I could give him the best care possible. Being able to approve neurosurgery allowed him to regain the use of his hind legs. The people of PetPlan were so helpful in guiding me through the claim submission process at any hour of the day or night. Now I have my Sam back walking on all four legs. A pet is a family member. Provide health insurance - a no brainer! I tell that to every dog owner I meet. Thank you PetPlan.
Injury/Illness: herniated disc   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      

Read More Reviews...

Go To:

Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here