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Petplan Canada


2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875
website: http://canada.gopetplan.com

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.0 9.2
Count 39 283 2261
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Reviews of PetPlan Canada

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9/10   Our cat Pete is fine, 10/23/2014

Reviewed By: laura, Recommend: Y

we were out of town & our male cat Pete started vomiting & not eating. We couldn't come home, so our neighbor took him to the vet for us. At first our vet thought he had pancreatitis...he didn't eat for a couple of days...they did x rays & ultrasounds....they had him on fluids...He still wasn't eating...we were really worried...being out of town....we spoke to the vet several times a day...but at first it was unclear exactly what was wrong...he continued to throw up, a second ultra sound showed an small foreign item in his small intestine..our vet did surgery at night , she said he would nt make it if she waited...she removed a small plastic thing from his intestine....the bill for all this was quite large....lots of exrays, meds, ultrasounds...fluids....ICU care....the total bill was for almost $6k, pet plan processed the claim in abt 3 weeks...we got a check for $5k...what a relief to have pet insurance...we have had Pete for a couple of yrs...he has never swallowed any thing foreign before...but the insurance saved us a ton of money....so glad we had the insurance....i almost hesitated to get insurance on Pete because he is young & indoors....but glad i did..pet plan is a good way to go ....
Injury/Illness: gastritis/vomiting   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Fantastic, 10/22/2014

Reviewed By: Jill, Recommend: Y

I was terrified when my 5 year-old cat stopped eating a couple of months after her littermate succumbed to lymphoma. I'd already submitted thousands of dollars in (paid) claims for one cat, and very quickly racked up thousands more for the other's two hospitalizations, extensive tests, and eventual emergency surgery to remove a foreign body and take biopsies. Without PetPlan, I don't know what I would have done. Fortunately, the biopsies turned up inflammatory bowel disease and not cancer, and my cat is still with me. I love PetPlan and recommend it to everyone I know - it's not the first time I've had a large claim, but even with a very expensive year, the claims were processed within a couple of weeks.
Injury/Illness: cancer gastritis/vomiting enteritis/diarrhea foreign body, inflammatory bowel disease   Breed: Mixed Breed cat
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Pet Plan has saved us twice!, 10/15/2014

Reviewed By: Andrew, Recommend: Y

Thanks to PetPlan, our Frenchie has received the care she's needed on two occasions now. Our little girl had surgery over a year ago for a herniated disc and most recently required an MRI to address a new issue with back/neck. Our PetPlan coverage allowed us to feel comfortable with the work being done on our dog. PetPlan reimbursed us for both situations and was very helpful throughout the time we've had their coverage. Thanks to PetPlan we have been reimbursed over $7,000. THANKS PetPlan
Injury/Illness: Back injuries   Breed: French Bulldog
Claim Amount: over $1000   Age of Pet: 1 - 8
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9/10   PetPlan always comes through!, 10/15/2014

Reviewed By: Erin, Recommend: Y

My cat Bentley has had several little illnesses since I got him - some dermatological issues, a little fever, etc. Recently, he ate a piece of a rubbery cat toy and needed surgery to remove it from his intestine. For all of these issues, PetPlan has always come through with timely reimbursement. In fact, the amount of money that I received from PetPlan for that surgery is equivalent to 9 years worth of Bentley's insurance payments! I have been very pleased with PetPlan's reimbursement of Bentley's medical bills, big and small.

If I had one complaint, it would be that the claims department seems to really scrutinize the invoices and try to find things that might be considered a specialty service in order to give the lower reimbursement rate. However, I have still received FAR more back than I have spent on the insurance, and I would recommend PetPlan to anyone.
Injury/Illness: Foreign body removal   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Pet Plan is Awesome, 10/13/2014

Reviewed By: Lynn, Recommend: Y

We have a two year old golden retriever and a 9 month old golden. We spent tons of money on surgery when our 2 year old ate a sock and it became lodged in his intestines. When we adopted our next puppy we immediately got insurance through Pet Plan. We are so thankful we did. Our puppy has elbow dysplasia and had surgery on both front elbows.
Injury/Illness: elbow dysplasia   Breed: Golden Retriever
Claim Amount: over $1000   Age of Pet: under a year
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Most Helpful Reviews


10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Keith Laepple, parent of a Mixed Breed
 
9/10   Go Pet Plan is good dog insurance....so far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Magda T., parent of a Chihuahua
 
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Clair - A Loyal Petplan Customer
 
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Rachel
 
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Heidi Eckard
 


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