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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
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Count 26 484 3289
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Reviews of PetPlan Canada

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10/10   Best Pet Insurance available!, 12/27/2016

Reviewed By: Tammy Ahlers, Recommend: Y

We have had our Golden Retriever with Pet Plans for about 5 years now. He had an event before we obtained Insurance that cost us about $10,000 dollars. Afetr that event, we decided that we needed to get help paying for emergency care. Pet Plans is affordable and has paid every bill we have submitted for emergency care. They pay promptly and are awesome to work with. I would recommend them to everyone with animals! Thanks Pet Plans!!
Injury/Illness: ear problem   Breed: Golden Retriever
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Glad I picked the right insurance company for my d, 12/26/2016

Reviewed By: Jane Quiroga, Recommend: Y

My dog was diagnosed with dry eye approximately 1year ago. After going to an ophthalmologist and on a regimine of many eyes medications for almost a year I was told he would need surgery. Between the stress of my dog needing surgery and his not feeling well it was great feeling to not have problems with his insurance company denying his bills. I was very pleased with the timely manner in which I was reimbursed, and how caring the representatives were when I called Pet Plan. I really felt they cared how my little guy was! Its also nice to know when you finally use the insurance they dont raise your rates due to submitting a claim.
Injury/Illness: eye problem   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Thank you, PetPlan!, 12/25/2016

Reviewed By: Lynn Plait, Recommend: Y

Our 12 year old terrier mix tore her Cranial Cruciate Ligament chasing a squirrel. A visit to the orthopedic surgeon confirmed the need for surgery. It was such a relief to know that PetPlan would be there to help us pay the cost. She's now recovering very nicely and promises to let the squirrels get away! This is our second excellent experience with PetPlan who, for the past 2 years, has been helping us pay the bills to manage Winnie's diabetes. We rescued her 11 years ago and she deserves the best that life can give! Thanks, PetPlan!
Injury/Illness: Orthopedic injury   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Petplan is very supportive and easy to work with, 12/23/2016

Reviewed By: Kathy Newman, Recommend: Y

Our 7 year old Golden Retriever, Java, has had two bad knees or ACL tears and needed surgery on both a year apart. Petplan was a savior.
We submitted a pre authorization and they followed through with exactly what they said they would. In addition, we got a telephone call asking about his condition and suggesting that they would be glad to cover any rehabilitation if necessary. Very reliable and nice to work with
Injury/Illness: orthopedic acl tears   Breed: Golden Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Best Decision You Can Make, 12/22/2016

Reviewed By: Leah Rakowsky, Recommend: Y

PetPlan Insurance is one of the best decisions I made for my long haired Dachshund, Rosie. When she became ill in November with a strange form of anemia I was able to make decisions based on what was best for her rather than worrying about how I was going to pay for her treatment. While waiting for the bone marrow biopsy results, they discovered the right side of her heart was not functioning. This unfortunately led to a stroke that was unrecoverable. I can't tell you how much I've cried over her loss, but one thing I can tell you is that PetPlan was compassionate and caring. They paid out the claim in less than 2 weeks. If I get the courage to have another dog, Petplan will be my first purchase on her behalf. Pass up the starbucks a couple of times a week and you'll have peace of mind. It is so totally worth it.
Injury/Illness: Anemia/heart   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: over 8 years
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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