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Petplan Canada


2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875
website: http://canada.gopetplan.com

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.1 9.2
Count 40 252 2170
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Reviews of PetPlan Canada

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10/10   Back to the outdoors thanks,,PetPlan!!, 8/21/2014

Reviewed By: Jeremy, Recommend: Y

We shopped around looking for pet insurance for our Blue Heeler "Jack" we finally settled on Petplan. After joining petplan we got an exam completed showing that Jack was in tip-top shape "DON'T FORGET to get that done" and sent into Petplan.
The end of January 2014 Jack slipped on the ice and injured his back left leg pretty bad. This required surgery on the leg and quite a bit of money to get it done. This was a very difficult time but i didn't have to worry about money as Petplan was there the whole way. As of August 2014 Jack has recovered and we are out on the trails enjoying the Colorado mountains again..Thank you PetPlan
Injury/Illness: Leg injury   Breed: Australian Cattle Dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Great Coverage for Late-onset, Idiopathic Epilepsy, 8/20/2014

Reviewed By: Todd, Recommend: Y

When our 9 year old chihuahua mix suddenly started having seizures every 2 weeks, we feared the worst. The normal process of elimination in diagnosing the cause of epilepsy includes a veterinary neurologist (specialist) ruling out brain disease, cancer and inter-cranial mass, which involves costly tests such as MRI and spinal tap. We quickly ran up a number of costly vet bills totaling more than $4500.

Fortunately the tests ruled out any visible disease or cancer, and the medication he was prescribed have brought the seizures under control for now.

My PetPlan Bronze plan with a $200 deductible and 80% coverage took that claim and paid out over $3600 of these expenses, much to our relief! PetPlan even covered alternative treatments, such as acupuncture, which really helped our dog cope with the symptoms.

I would definitely recommend PetPlan to anybody who is wondering if pet insurance is "worth it."
Injury/Illness: Epilepsy   Breed: Chihuahua
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Best company ever! , 8/20/2014

Reviewed By: Liz Bennett, Recommend: Y

We got Maddox as a puppy and I worried that over the course of her life, I would be torn with the finances we would have to pay to keep her healthy. I never wanted to be in the position to have to decide between my wallet and my heart. So we purchased pet insurance. Pet Plan has been the best choice i ever made in a company. They are attentive, easy to deal with, FAST and EFFICIENT! i work full time and don't have time to mess around with forms. They are simple and really care about service. I always can get someone on the phone and they took the time to help. I have used them TWICE so far for big issues- both instances my bills were over $3,000! and it's only been four years! My poor puppy would have been limp and may have had cancer but now she is a happy healthy fully recovered pooch... running and playing and happy!!!! Thank you thank you thank you pet plan- i love you!
Injury/Illness: Torn ACL (Knee)   Breed: Pit Bull
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   very pleasantly surprised, 8/19/2014

Reviewed By: Michael McMahon, Recommend: Y

I purchased pet insurance for my long haired dachshund Baxter last year. I was going to be out of the country for a few weeks and thought it a good idea to have pet insurance if something happened to Baxter in my absence. Nothing did happen to Baxter but I decided to continue my pet insurance upon my return even though I never expected anything to happen to my 4 year old very healthy dog. Then this spring Baxter ended up with meningitis that caused him to stagger, lose his balance, etc. We rushed him to an emergency vet hospital, followed the same day by a visit to a vet neurological hospital. Turns out that Baxter has caught Valley Fever that caused the meningitis. By the time this bad day ended we had spent $3349 for Baxter's care. Shortly thereafter I started the claims process. I was a little skeptical at first as to how well this would go since I've dealt with insurance companies in the past who do everything they can to avoid paying. Not PetPlan. They made submitting the claim easy as all the forms needed are on the Petplan website (even partially filled out). Once I submitted the claim by FAX I quickly received an acknowledgment that the claim was received. During the processing of the claim you can check the status of the claim on the Petplan website. In less than a month PetPlan paid the claim in full (less my deductibles). No problems whatsoever. PetPlan did exactly as promised.
Injury/Illness: meningitis/valley fever   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Hip Replacement Surgery, 8/18/2014

Reviewed By: Pamela Robbins, Recommend: Y

Impossible to believe but PetPlan paid for my dog's hip replacement surgery 4 years AFTER the surgery. When my dog had her surgery I misunderstood the representative and did not send in the claim for the surgery. Well I was recently talking to a representative (Krista) and we got to talking about the hip replacement and she encouraged me to turn in the claim for the surgery. I did and got my check for 4,364.11 just a week later. WOW! What great service.
Injury/Illness: hip replacement   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews


10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Keith Laepple, parent of a Mixed Breed
 
9/10   Go Pet Plan is good dog insurance....so far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Magda T., parent of a Chihuahua
 
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Clair - A Loyal Petplan Customer
 
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Rachel
 
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Heidi Eckard
 


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