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Petplan Canada

2100 Scotia Plaza
40 King Street West
Toronto, ON M5H 3C2
phone: (866) 467-3875

Petplan, the world's largest pet insurance provider, recently started offering coverage in Canada. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
Rating 9.0 9.1 9.2
Count 45 496 3331
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Reviews of PetPlan Canada

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10/10   Buying pet plan coverage Best decision I ever made, 2/22/2017

Reviewed By: Grace Domenchello, Recommend: Y

I can't stress enough how Important it is to have insurance.I didn't have it with my last two dogs and could have bought a new car with the loans I had to take out. I took brochures from LI vet in plainview n.y. investigated on line and chose pet plan. Thank God they are the best. Both my new pups needed operation s and they were so helpful,I don't have to take out loans.can't praise pet plan workers enough!
Injury/Illness: Knee injured torn tendons   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   for the unpredictable , 2/22/2017

Reviewed By: Tracy Graziano, Recommend: Y

Raven was always a chow hound -- she'd eat anything I put in front of her. So when she went off her food and refused to eat despite being offered chicken, venison and liver we became very concerned.
Raven had CBC/chem bloodwork which came back indicative of Addison's. So we moved forward and did the diagnostic test -- the ACTH stimulation test -- to ensure proper treatment of her illness. Sure enough: Addison's disease was the culprit. She's out of our kennel and we extensively health test all of our dogs--but sadly there is no test for Addison's.
Raven can live a long and happy life with proper medication management. But the monthly medication is expensive. Thank goodness for PetPlan! I don't know where we'd be without it.
Injury/Illness: diagnosed with Addison's Disease   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Review of Blair Gordon and the amazing staff, 2/21/2017

Reviewed By: Jim, Recommend: Y

After my experience with pet plan, I could not imagine having a pet without pet insurance. The fact is accidents happen, and as animals grow there are conditions that get discovered which needs a vets attention. These costs can grow very fast. I discovered our cat had an enlarged heart and needed testing done. A few months after our cat broke his leg and needed to surgeries to fix it. Seeing a helpless animal is just heartbreaking and you want to be able to do everything you can for him. I would not have been able to do all the things that needed to be done without pet plan insurance. We have accrued close to $7,000 in vet bills over the last year. Experiencing these conditions was not easy but pet plan covered just about every dollar of all those bills. Many plans are offered and all the deductibles are reasonable. It really is hassle free and all you have to do is submit a claim form. Pet plan does the rest, they will even contact your vet for you to obtain medical records. Most importantly, the monthly costs are reasonable, and the customer service at pet plan is amazing. There is ALWAYS someone there to answer the phone in a timely manner, and every staff member no matter what time of day is knowledgeable about the insurance to help you should you have any question. The manager at pet plan, Blair Gordon was extremely helpful in making sure our expensive claim got processed in a timely manner so we could pay our creditors, and the staff was able to help me to make sure all documents were received and what else they may need to make sure the claim could be processed. I cant not thank this company enough, and not only would I recommend pet insurance for every pet, but I would do it through this company. The customer service is second to no one, and is always available.
Injury/Illness: broken leg   Breed: Ragdoll
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Petplan had my back....thank you., 2/21/2017

Reviewed By: Dan Milligan, Recommend: Y

Beau was our GSD who meant everything to us. We purchased a silver plan 3 years ago with intent to use it only for severe cases. Well, unfortunately, it happened in January of this year that our 7 year old best friend died of cancer. I spoke with the most understanding and helpful agent to ask how I would submit a claim and what was needed. I gathered the records, submitted everything online and was reimbursed less than two weeks later.
Being able to tell a surgeon to do what she could to save our friend was possible because of petplan....thank you. As an added bonus, a month and a half later, I received an "in memory of" card from an animal disease research facility in honor of Beau. This was made by petplan and was unexpected. Again, thank you to Petplan for being an honest, trustworthy company. Just my own one time experience with them, but I will be insuring my next pup with them.
Injury/Illness: cancer   Breed: German Shepherd
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Great Plan, 2/21/2017

Reviewed By: Jerry , Recommend: Y

We've had PetPlan coverage on our 9 year-old chihuahua for several years and we're very pleased to have had coverage for some dental work she needed recently. The dental work was quite expensive but PetPlan covered the majority of the cost. The claim was handled very quickly and professionally. Great customer service from PetPlan.
Injury/Illness: Dental   Breed: Chihuahua
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan Canada review policy

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