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PetPartners


PO Box 37940
Raleigh, NC 27627-7940
phone: (866) 774-1113
website: http://www.petpartners.com

In addition to providing insurance for the American Kennel Club (AKC) and the Cat Fanciers Association, PetPartners offers their own pet insurance in all 50 states and DC.
Customer Ratings
60 days 1 year Lifetime
Rating 10.0 8.0 6.6
Count 4 21 140
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Reviews of PetPartners

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10/10   Quick turn around, 6/24/2017

Reviewed By: Cynthia Sturgill, Recommend: Y

All of my claims were for wellness checks and vaccines for my new German Shepard puppy Bella. It took the Vet longer to sign and date the claim forms than for me to get my check.
Injury/Illness: not sure   Breed: German Shepherd
Claim Amount: $100 - $500   Age of Pet: under a year
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10/10   Best Pet Insurance, 6/8/2017

Reviewed By: Patricia, Recommend: Y

Best pet insurance company to deal with. Easy to call and get all your questions answered clearly and quickly. Better than my own health insurance company
Injury/Illness: colitis   Breed: Chihuahua
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Claim, 6/2/2017

Reviewed By: Sandra Levan, Recommend: Y

Claim was reviewed and paid promptly
Injury/Illness: enteritis/diarrhea   Breed: Havana Brown
Claim Amount: $100 - $500   Age of Pet: under a year
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10/10   Your allsome, 6/2/2017

Reviewed By: Fred D. Hess, Recommend: Y

Took less than 5 min.
Injury/Illness: gastritis/vomiting   Breed: German Shorthaired Pointer
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   AWESOME CUSTOMER SERVICE, 5/19/2017

Reviewed By: Loretta McKaughan, Recommend: Y

The lady who answered my questions was very knowledgeable but most of all she is extremely kind. I totally enjoyed her and she made the experience pleasant and simple to understand.
Injury/Illness: Check up and vaccines   Breed: Labrador Retriever
Claim Amount: $100 - $500   Age of Pet: under a year
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Read More Reviews...


Go To: petpartners.com


Most Helpful Reviews


10/10   I got exactly what was promised!!!!,
I have had the AKC Pet Healthcare Plan for 3 years. It was brought to my attention thru my registration of my Golden Retriever with the American Kennel Club. I received a 60 day FREE Trial plan and thought that there most be a trick to this. However, they did not ask for a credit card or anyother financial data. In about 45 days I called and enrolled in one of their plans. The first year they paid me… read more

Reviewed By: Brittany Terrell, parent of a Golden Retriever
 
7/10   Quick claim processing,
We have had the AKC policy on both of our dogs for about a year now. We have had no problem submitting claims or receiving payment in a timely fashion. They have paid all claims appropriatly. Our only disappointment was to find that they did not cover congenital diseases such as hip displaysia. We may look into another plan that does cover ALL congenital conditions. Other than that, I would say this is… read more

Reviewed By: CAROLYN
 
8/10   THANKFUL to HAVE,
We have a collie that required various tests. She was stumbling, falling, walking like she was drunk or walking into things. It needed to be determined if she had a vision or a neurological problem. The AKC PetPartners Insurance paid for the Eye Specialist and that indicated we needed to have neurological consultation. That consult required an MRI as well as a Spinal Tap. The claim was over $2,000. … read more

Reviewed By: DJ, parent of a Collie
 
9/10   Appreciative of coverage,
We have multiple pets insured by Pet Partners. In particular, Trevar, our Scottie was without major medical issues for many years under his policy, however over the past two years medical issues arose-numerous diagnostics, surgeries, chemo, hospitalizations, etc. Needless to say our veterinary costs was exhorbatant but of course we would do whatever possible for our "Buddy." Two particular months of… read more

Reviewed By: Dana Mansell, parent of a Scottish Terrier
 
4/10   The Claims Processing Predicament,
I've had this Pet Insurance since March when my new puppy came to me as my forever partner to replace my 12-yr-old SD; I've had several visits to the vet and need to process my puppy's claims; it seems impossible to download claim forms from their web sight, and this is bothersome; in responding to the comment whether claims should be processed if more than 90 days go by, to me they should be processed up… read more

Reviewed By: Sister Jacqueline
 


Review PetPartners review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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