Pet Insurance Review - compare rates & benefits  
  Home | Blog | About | For Vets | Resources | Contact  


Browse:
Pet Insurance 101
Dog Insurance
Cat Insurance
Canada Dog Insurance
Canada Cat Insurance

How To:
Get Quotes
Select an Insurer
Make a Claim
Save Money

Find Vets

US Pet Insurers
Healthy Paws
Embrace
Petplan USA
Trupanion
Pets Best
ASPCA
VPI
 Petfirst
AKC
PetPartners
24PetWatch
PetPremium
VetCare Health
Figo

Canada Pet Insurers
Pets Plus Us
Petplan
Trupanion
Petsecure
PetCare
PC Financial
Hbc
 Petfirst Healthcare

Other Options
Pet Assure
Banfield
PetSmart
PETCO
United Pet Care

Breeds

UK Pet Insurance

Privacy


PC Financial Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (877) 723-7387
website: http://www.pcinsurance.ca/ROCEN/PI.asp
claim form
Average Rating
4
out of 10

add your rating
PC Financial is underwritten by the SecuriCan General Insurance Company. Securican also is the underwriter for Petsecure and PurinaCare Canada. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of PC Financial .

1/10   Terrible, 1/28/2016

Reviewed By: J-A, Recommend: N

I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the mistake saying she cried when we left the house (like any puppy does) and they made any behavioural concern an exclusion. I have been fighting with them for 4 months now, they made me jump threw hoops for absolutely nothing. My vet has called them several times explaining my dog never had anxiety or behavioural issues and they won't accept it. They are complete idiots. Anytime I call I am put on hold for 20 min, finally they say they have to call me back. Any claim I have made take 2 months to get my money back. Everything about them is awful, terrible service. When you want to speak to a manager or someone in charge I was told there was no one in that position.....everything about them is super sketchy. I do not recommend!

Comment on this Review | Was this review helpful to you?      
 
1/10   Stay away fromthis insurance, 12/28/2015

Reviewed By: Patrick, Recommend: N

I've been a client with PC Pet insurance. I submitted a claim in Aug 2015, after a month of wait I emailed customer service to het information. I received a response 3 days later stating they were expericning longer delay in processing claims. I asked if this was temporary and responded (again 3 days later) that yes, there were trining new people and the delay should resume to normal time 5 biz days.
I submitted a new claim Dec 2015 (including 3 vet service), after 2 weeks sent another email to inquire about claim. The response was quite short and direct, we are processing claims submitted Nov 30 and will process your claim when we get to that date Dec 2.
Yesterday Dec 27, loggedon the website to see status, an explanation of benefits was there dated Dec 24 (never received a notfication), the claim was processed; but out of the 3 services, only 2 were processed. Of course the 2 lower amounts. The big amount of $797 was not processed.
Anyways I called today Dec 28th and it looks like the office is closed for holidays. I will try tomorrow but it sounds like it might be closed until next week in the new year.
In other words: STAY AWAY FROM THIS INSURANCE!!!
I'm also a customer with their financial services and consider just switching completely.

Comment on this Review | Was this review helpful to you?      
 
1/10   Stay away!!!, 12/16/2015

Reviewed By: Amy , Recommend: N

I was very disappointed to learn that the pet insurance I purchased through PC Pet Insurance in 2014 had an exclusion that I wasn’t made aware of at the time of purchase. I learned that PC Pet Insurance is now refusing to pay my pets medical bills due an exclusion for vomiting!

The behavior demonstrated by PC's management team was unacceptable, and in the way which this matter was handled no one should have to experience. Stay away!!!


Comment on this Review | Was this review helpful to you?      
 
  Read more reviews... | Add your own review

Most Recent Reviews


1/10   Terrible,
I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the… read more

Added 1/28/2016 by: J-A
 
1/10   Stay away fromthis insurance,
I've been a client with PC Pet insurance. I submitted a claim in Aug 2015, after a month of wait I emailed… read more

Added 12/28/2015 by: Patrick
 
1/10   Stay away!!!,
I was very disappointed to learn that the pet insurance I purchased through PC Pet Insurance in 2014 had an… read more

Added 12/16/2015 by: Amy
 
5/10   Totally disorganized and with poor records,
Here is the email I sent them today. I spoke to one of your reps earlier this morning. Unfortunately I… read more

Added 12/2/2015 by: Elizabeth Cox
 
1/10   A big Fat Scam!,
Took a month just to receive policy in the mail to find out they still needed me to have vet send records… read more

Added 8/8/2015 by: Completely Unsatisfied
 
3/10   Have to do their job for them.....,
While the customer service folks on the phone are very sympathetic and nice, they don't have enough staff… read more

Added 12/23/2014 by: Stephanie
 
5/10   In one word unhappy.,
I have been a client with pc pet insurance for over 10 years. I a couple of claims two years ago and those… read more

Added 10/27/2014 by: Liana Fior
 


Review PC Financial review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Optional contact information - it won't be published, but it may help get your claim resolved. More >>>
This information will be provided to your insurer for identification purposes should they request it. They may want to take another look at your claim based upon your review or simply thank you for a positive review. Either way, we will not display this info on the website.
Your Full Name
Your email

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here