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PC Financial Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (877) 723-7387
website: http://www.pcinsurance.ca/ROCEN/PI.asp
claim form
Average Rating
3.9
out of 10

add your rating
PC Financial is underwritten by the SecuriCan General Insurance Company. Securican also is the underwriter for Petsecure and PurinaCare Canada. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of PC Financial .

1/10   BEWARE FRAUD COMPANY!!!!, 4/5/2016

Reviewed By: Steven , Recommend: N

I HAVE HAD PET INSURANCE WITH WESTERN FINANCIAL INSURANCE+PC PET INSURANCE SINCE DAY 1 SINCE THEY FIRST OFFERED PET INSURANCE IN CANADA AND I NEVER HAD NO CLAIMS WHAT'S SO EVER UNTIL 2015-2016 AND THEY ARE BY FAR THE WORST INSURANCE COMPANY I HAVE EVER USED!! THE HIGHER UP MANAGEMENT ARE THE WORST WITH NO ANIMAL COMPASSION WHAT'S SO EVER AND ARE NOTHING BUT RUDE DISRESPECTFUL FRAUDSTERS WHO ARE LOOKING FOR WAYS AND LOOP HOLES TO DENY YOUR PETS CLAIM AND ONCE YOU START TO COMPLAIN TO THE INDEPENDENT OMBUDSMAN THEY WILL CANCEL AMD TERMINATE YOUR POLICY AND THEN TURN IT AROUND ON YOU ANN THEN THEY WILL THROW YOU TO THE WOLF'S!! WESTERN FINANCIAL INSURANCE COMPANY IS NOTHING BUT A COMPLETE SCAM AND THEIR HIGHER UP MANAGERS AND THEIR HIGHER UP SUPERVISORS THERE ARE ALL A BUNCH OF CRIMINALS THAT BELIEVE THEIR OWN LIES AND THEY ALSO HAVE MORE STORYS THAN WALT DISNEY AND ARE ALL WOLFS DRESSED UP IN SHEEP CLOTHING AND ARE LOOKING FOR EVERY LITTLE LOOP HOLE AND EXCUSE NOT TO PAY OUT YOUR CLAIMS AND THEY DO NOT CARE ABOUT YOU OR YOUR ANIMALS!! AND THESE CRIMINALS AMD FRAUDSTERS ONLY CARE ABOUT IS ONLY YOUR MONTHLY FEES AND ALL THEY ARE IS NOTHING BUT A BUNCH OF CRIMINALS WITH A LICENCE TO STEAL!! AND WESTERN FINANCIAL INSURANCE IS BY FAR THE WORST INSURANCE COMPANY IN CANADA WHO LIKES TO HIDE UNDER A DIFFERENT NAME CALLED PC INSURANCE AND I HAVE NO IDEA WHY PC FINANCIAL BANK WOULD EVEN LET WESTERN FINANCIAL INSURANCE COMPANY USE THEIR NAME??? ALL THEIR DOING IS DESTROYING PC FINANCIAL BANKS NAME AND REPUTATION!! WESTERN FINANCIAL INSURANCE HAS CAUSED ME TOO LOSSE MY FAMILY DOG TO THE VETRENARIAN HOSPITAL BECAUSE I HONESTLY THOUGHT I WAS FULLY INSURED BY PC PET INSURANCE BUT THEN TO FIND OUT THAT MY CLAIM WAS DENIED BECAUSE I NEVER HAD PROPER RECENT DOCUMENTATIONS TO PROVE REGARDING MY YOUNG DOGS HEALTH HISTORY IN THE LAST 3 MONTHS AND THEIR STORY ALWAYS KEEPS CHANGING AND ALL THEY LOOK FOR IS CERTAIN LOOP HOLES TO TRY TO DENY YOUR PETS CLAIM ESPECIALLY IF IT'S CRITICAL ILLNESS CLAIM! I CAN'T PICK UP MY FAMILY DOG FROM HOSPITAL BECAUSE I DON'T HAVE $6,000 TO PAY THE VET BILL $$$ AND MY WIFE AND YOUNG KIDS HAVE BEEN CRYING NON STOP WONDERING WHERE THERE DOG IS??? I JUST CAN'T AFFORD TO PAY THE ANIMAL HOSPITAL AND THE ANIMAL HOSPITAL WILL NOT RELEASE MY DOG UNLESS MY DOGS PAID IN FULL? AND THIS IS THE PIECE OF MIND AND THANK YOU THAT I GET FROM WESTERN FINACIAL INSURANCE WHO LIKES TO HIDE UNDER THE NAME PC PET INSURANCE!! PEOPLE PLEASE BEWARE THIS INSURANCE COMPANY IS N

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1/10   Terrible, 1/28/2016

Reviewed By: J-A, Recommend: N

I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the mistake saying she cried when we left the house (like any puppy does) and they made any behavioural concern an exclusion. I have been fighting with them for 4 months now, they made me jump threw hoops for absolutely nothing. My vet has called them several times explaining my dog never had anxiety or behavioural issues and they won't accept it. They are complete idiots. Anytime I call I am put on hold for 20 min, finally they say they have to call me back. Any claim I have made take 2 months to get my money back. Everything about them is awful, terrible service. When you want to speak to a manager or someone in charge I was told there was no one in that position.....everything about them is super sketchy. I do not recommend!

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1/10   Stay away fromthis insurance, 12/28/2015

Reviewed By: Patrick, Recommend: N

I've been a client with PC Pet insurance. I submitted a claim in Aug 2015, after a month of wait I emailed customer service to het information. I received a response 3 days later stating they were expericning longer delay in processing claims. I asked if this was temporary and responded (again 3 days later) that yes, there were trining new people and the delay should resume to normal time 5 biz days.
I submitted a new claim Dec 2015 (including 3 vet service), after 2 weeks sent another email to inquire about claim. The response was quite short and direct, we are processing claims submitted Nov 30 and will process your claim when we get to that date Dec 2.
Yesterday Dec 27, loggedon the website to see status, an explanation of benefits was there dated Dec 24 (never received a notfication), the claim was processed; but out of the 3 services, only 2 were processed. Of course the 2 lower amounts. The big amount of $797 was not processed.
Anyways I called today Dec 28th and it looks like the office is closed for holidays. I will try tomorrow but it sounds like it might be closed until next week in the new year.
In other words: STAY AWAY FROM THIS INSURANCE!!!
I'm also a customer with their financial services and consider just switching completely.

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  Read more reviews... | Add your own review

Most Recent Reviews


1/10   BEWARE FRAUD COMPANY!!!!,
I HAVE HAD PET INSURANCE WITH WESTERN FINANCIAL INSURANCE+PC PET INSURANCE SINCE DAY 1 SINCE THEY FIRST… read more

Added 4/5/2016 by: Steven
 
1/10   Terrible,
I have had the worse experience with PC pet insurance. When I got my 2 month old puppy insurance, I made the… read more

Added 1/28/2016 by: J-A
 
1/10   Stay away fromthis insurance,
I've been a client with PC Pet insurance. I submitted a claim in Aug 2015, after a month of wait I emailed… read more

Added 12/28/2015 by: Patrick
 
1/10   Stay away!!!,
I was very disappointed to learn that the pet insurance I purchased through PC Pet Insurance in 2014 had an… read more

Added 12/16/2015 by: Amy
 
5/10   Totally disorganized and with poor records,
Here is the email I sent them today. I spoke to one of your reps earlier this morning. Unfortunately I… read more

Added 12/2/2015 by: Elizabeth Cox
 
1/10   A big Fat Scam!,
Took a month just to receive policy in the mail to find out they still needed me to have vet send records… read more

Added 8/8/2015 by: Completely Unsatisfied
 
3/10   Have to do their job for them.....,
While the customer service folks on the phone are very sympathetic and nice, they don't have enough staff… read more

Added 12/23/2014 by: Stephanie
 


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