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Customer Reviews for AKC

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7/10   Rates Got Raised Big Time After Surgery
Overall the AKC/Pet Partners insurance group is very good about reimbursements based on your policy. However, after having the policy for 3-1/2 year, my dog required ligament surgery (TTA) of which they did pay 80% based on my policy but upon the next year's renewal, they increased my rates by $100 each month!! I've kept the policy but will be moving to another carrier. After researching, other carriers have the same benefits and hopefully won't be a devious.
Injury/Illness: ligament TTA Surgery   Breed: Bernese Mountain Dog
Claim Amount: over $1000   Age of Pet: 1 - 8
Gail, 2/19/2013
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9/10   Appreciative of coverage
We have multiple pets insured by Pet Partners. In particular, Trevar, our Scottie was without major medical issues for many years under his policy, however over the past two years medical issues arose-numerous diagnostics, surgeries, chemo, hospitalizations, etc. Needless to say our veterinary costs was exhorbatant but of course we would do whatever possible for our "Buddy." Two particular months of medical costs were in excess of $6000. Pet Partners (based on our policies)reimbursed us at least$4600. Although their premiums are a bit higher that some other companies, the coverages they offer are top notch and their reimbursements based on policy selection as you can see by the above receipt, are exceptional. They also give you an extended amount of time to file, and once filed benefits are dispersed promptly.
Injury/Illness: gastritis/vomiting renal (kidney)   Breed: Scottish Terrier
Claim Amount: over $1000   Age of Pet: over 8 years
Dana Mansell, 1/22/2013
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2/10   "Trial" Coverage.....
I decided to get the trial coverage on my 3 month old puppy. After two weeks into the plan, he had an ear infection. Took him to the Vet and paid over $200 for exam and meds. Filed the claim to AKC PET and received a letter two weeks later saying that it was not covered because was within 30 days. I called CS and they said it's not covered under the "trial". So, why offer a "trial" version of the insurance.
Injury/Illness: ear problem   Breed: Labrador Retriever
Claim Amount: $100 - $500   Age of Pet: under a year
Clark, 10/29/2012
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8/10   Very Happy
Very pleased so far during the time we've had full time coverage.
Injury/Illness: ingestion of toxic substance   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
Stephanie, 8/18/2012
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Review AKC review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Would you recommend this company to other pet owners?
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Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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