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Figo Pet Insurance


540 N. Dearborn #10873
Chicago, IL 60610
phone: (844) 738-3446
website: http://www.figopetinsurance.com

Figo is a pet insurance company based in Chicago. Very tech-focused, Figo offers a cloud-based tool to manage your pet's documents and pictures. FIGO sells insurance in the US, Canada and Puerto Rico.
Customer Ratings
60 days 1 year Lifetime
Rating 10.0 8.6 8.9
Count 2 29 40
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Reviews of Figo

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10/10   Figo has it all!!!, 7/8/2017

Reviewed By: Henry, Recommend: Y

Figo has it all. The coverage is generous. The price is affordable. The app sets them apart. These are the reasons I like Figo, and tell my friends and family with pets to only consider Figo. I tried other pet insurance in the past, and the experience was not so great. With my new frenchie pup, I was recommened Figo, and it was the best decision ever. A few months ago, my pup Megatron had a respiratory infection that turned pneumonia. The bill was 1000. My deductibel was 200, and i chose 100 percent coverage. I received an 800 check in the mail. SO sweet.
Injury/Illness: upper respiratory   Breed: French Bulldog
Claim Amount: $500 - $1000   Age of Pet: under a year
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10/10   Easy to use, generous benefits and a personal touc, 5/30/2017

Reviewed By: Shaina Boone, Recommend: Y

After 16 years of excellent health with our beloved cat she came down with an acute case of pancreatitis. As she was aging, and that incident cost us $6000 out of pocket, we decided to finally get insurance for her. We were concerned no provider would take us due to her age as several do not, but luckily Figo did.

We were then extremely grateful when we got insurance as her health continued to decline over the next eight months, and we recently had to say goodbye to her. While Figo did not cover her existing pancreatitis, they covered everything else that happened the next 8 months. Which included chronic inflammatory bowel disease, an acute anxiety issue due to an alley cat, a urinary tract infection, a kidney tumor and finally our loss of her and the cremation process.

We were reimbursed nearly all of the money of the claims we had submitted (minus a pancreatitis flare up), and only paid in a tiny fraction of that total dollar amount in monthly fees. I found the website and submission process to be easy once I figured out it would save time to always submit lab/exam notes with the invoice. The turn around time for claims processing and getting reimbursed was also surprisingly fast.

On top of all of that they were incredibly empathetic, sympathetic and gracious with our loss. They made the emotionally painful process of closing the account nurturing and supportive. They even sent us a hand signed card several weeks later.

Should we choose to get another furry friend in the future, we will start off with Figo from the beginning. I can't recommend them enough.
Injury/Illness: renal (kidney) IBD   Breed: American Shorthair
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Figo is the ONLY one, 5/27/2017

Reviewed By: Alan, Recommend: Y

A family friend recommended Figo when I got my first labroador puppy, Charlie. Thank god I listened. Within a few days, Charlie swallowed one of my son's toys. My first claim was an er visit. I was not sure what to expect as this was my first time with pet insurance. I filed the claim like it said on the website. Surpisingly, it was so easy. I was reimbursed within a week. Hopefully I wont have to file a claim again. But if i need to, Figo will be there for peace of mind. Thanks FIGO!!
Injury/Illness: swallowed baby toy   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: under a year
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10/10   Most Amazing Pet Insurance, 5/13/2017

Reviewed By: Jacob, Recommend: Y

Last summer, I rescued a labroador mix. I was introduced to Figo by a friend who said to try Figo and you will by happy you did it. She was right. I did some research and of all the pet insurance available today, Figo covers the most, and one of the most affordable. My first claim was for an upper respiratory infection, which later turned to pneumonia. I filed a claim by going on my Pet Cloud app. Within 5 days, the claim was processed. Could not believe how easy it was. In the beginning, I had my my dog's recent exam emailed to Figo. From there, they contacted my vet to verify my claim. Thanks Figo. You made everything so easy.
Injury/Illness: upper respiratory   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   The best insurence for my pet, 5/12/2017

Reviewed By: Mohammad dawood, Recommend: Y

Best insurence
Injury/Illness: bladder   Breed: Mixed Breed cat
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: figo.com


Most Helpful Reviews


10/10   Figo has it all!!!,
Figo has it all. The coverage is generous. The price is affordable. The app sets them apart. These are the reasons I like Figo, and tell my friends and family with pets to only consider Figo. I tried other pet insurance in the past, and the experience was not so great. With my new frenchie pup, I was recommened Figo, and it was the best decision ever. A few months ago, my pup Megatron had a… read more

Reviewed By: Henry, parent of a French Bulldog
 
10/10   Easy to use, generous benefits and a personal touc,
After 16 years of excellent health with our beloved cat she came down with an acute case of pancreatitis. As she was aging, and that incident cost us $6000 out of pocket, we decided to finally get insurance for her. We were concerned no provider would take us due to her age as several do not, but luckily Figo did. We were then extremely grateful when we got insurance as her health continued to decline… read more

Reviewed By: Shaina Boone, parent of a American Shorthair
 
10/10   Figo is the ONLY one,
A family friend recommended Figo when I got my first labroador puppy, Charlie. Thank god I listened. Within a few days, Charlie swallowed one of my son's toys. My first claim was an er visit. I was not sure what to expect as this was my first time with pet insurance. I filed the claim like it said on the website. Surpisingly, it was so easy. I was reimbursed within a week. Hopefully I wont have to… read more

Reviewed By: Alan, parent of a Labrador Retriever
 
10/10   Most Amazing Pet Insurance,
Last summer, I rescued a labroador mix. I was introduced to Figo by a friend who said to try Figo and you will by happy you did it. She was right. I did some research and of all the pet insurance available today, Figo covers the most, and one of the most affordable. My first claim was for an upper respiratory infection, which later turned to pneumonia. I filed a claim by going on my Pet Cloud app.… read more

Reviewed By: Jacob, parent of a Mixed Breed
 
10/10   The best insurence for my pet,
Best insurence read more

Reviewed By: Mohammad dawood, parent of a Mixed Breed
 


Review Figo review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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