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Banfield Wellness Plans



8000 NE Tillamook
Portland, OR 97213-0998
phone: 800-838-6738
website: http://www.banfield.com


Banfield is not an insurance company, but a membership plan that offers wellness benefits. Members must go to Banfield pet hospitals, which are located within PetSmart stores throughout the United States.

There are several different plans available for dogs and cats, including one that includes a spay or neuter service. There is a one-time signup fee and monthly payments that start at $12.95.
Customer Ratings
60 days 1 year Lifetime
Rating 2.6 3.2 3.5
Count 7 42 289
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Reviews of Banfield

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1/10   Beware, 8/13/2015

Reviewed By: Pat Wood, Recommend: N

Be sure you are clear on the agreement before signing up. My cat died 3 months after the wellness plan monthly payments began & I could not transfer the plan to another pet plus I had to complete a full year of payments. Injections were given out of sight/on my 2nd & last visit I requested that services be rendered in my presence/I wanted to know where injections were given & by whom. Staff spoke so rapidly during follow up calls that I could not understand them or recognize the language they were speaking in/the computer screen in the exam room indicated the length of visit minute by minute/the operation seems to be entirely profit driven.
Injury/Illness: prevention plan   Breed: Tabby
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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1/10   What's the point?, 7/26/2015

Reviewed By: Sam b., Recommend: N

You pay over 30 bucks a month so that when your dog does get sick they can charge hundreds of dollars for their medicine. You HAVE to get the meds from them, they won't write a script. If you feel like you're saving money on shots and teeth cleanings, are you really? I only pay 30 bucks for her boosters/vaccines. I feel like this plan is a rip off. Research a local vets visit pricing and do it that way. Your dog is not goning to need to see the vet every month. 30 bucks goes right out the window! I want to cancel.
Injury/Illness: not sure   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Great Preventative and health care!, 7/15/2015

Reviewed By: Angel, Recommend: Y

The Banfield wellness plan is not an insurance plan! Banfield presents there plan as a wellness and prevention plan and that's what it is. My dog gets all of her shots, doctors visits, a teeth cleaning, and early testing. If you want insurance get insurance, if you want a plan to keep your dog healthy this is the plan.I save so much money on prevention and wellness! If she breaks her leg or has a problem I would go to a local vet, but for keeping her basic health and preventative medicine I go Banfield all the way! Also, they spay/neuter your dog with the wellness plan within a certain plan.
Injury/Illness: Preventative plan   Breed: Jack Russell Terrier
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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1/10   Poor service, 7/9/2015

Reviewed By: Gina, Recommend: N

I have been charged on multiple occasions for unnecessary treatment. Banfields fees even with the optimum plan discount are three times higher then competitors! Do the research call other vets and get their prices before purchasing any wellness plan!
Injury/Illness: not sure   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: over 8 years
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3/10   Insurance Plan Rip-off, 7/8/2015

Reviewed By: Olivia, Recommend: N

This is not insurance. If your animal has any diagnosis beyond wellness, you will need to go to your nearest animal emergency clinic for treatment. The Banfield Veterinarians are not seasoned clinicians.
Injury/Illness: cancer   Breed: Mixed Breed cat
Claim Amount: over $1000   Age of Pet: over 8 years
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Most Helpful Reviews


1/10   Beware,
Be sure you are clear on the agreement before signing up. My cat died 3 months after the wellness plan monthly payments began & I could not transfer the plan to another pet plus I had to complete a full year of payments. Injections were given out of sight/on my 2nd & last visit I requested that services be rendered in my presence/I wanted to know where injections were given & by whom. Staff spoke so… read more

Reviewed By: Pat Wood, parent of a Tabby
 
1/10   What's the point?,
You pay over 30 bucks a month so that when your dog does get sick they can charge hundreds of dollars for their medicine. You HAVE to get the meds from them, they won't write a script. If you feel like you're saving money on shots and teeth cleanings, are you really? I only pay 30 bucks for her boosters/vaccines. I feel like this plan is a rip off. Research a local vets visit pricing and do it that way.… read more

Reviewed By: Sam b., parent of a Mixed Breed
 
10/10   Great Preventative and health care!,
The Banfield wellness plan is not an insurance plan! Banfield presents there plan as a wellness and prevention plan and that's what it is. My dog gets all of her shots, doctors visits, a teeth cleaning, and early testing. If you want insurance get insurance, if you want a plan to keep your dog healthy this is the plan.I save so much money on prevention and wellness! If she breaks her leg or has a problem I… read more

Reviewed By: Angel, parent of a Jack Russell Terrier
 
1/10   Poor service,
I have been charged on multiple occasions for unnecessary treatment. Banfields fees even with the optimum plan discount are three times higher then competitors! Do the research call other vets and get their prices before purchasing any wellness plan! read more

Reviewed By: Gina, parent of a Mixed Breed
 
3/10   Insurance Plan Rip-off,
This is not insurance. If your animal has any diagnosis beyond wellness, you will need to go to your nearest animal emergency clinic for treatment. The Banfield Veterinarians are not seasoned clinicians. read more

Reviewed By: Olivia, parent of a Mixed Breed
 


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